Current Status

All Systems Operational

View Phone.com, Inc. status page ↗

Components

Voice Network

Operational

My.Phone.com

Operational

Mobile Application

Operational

ProSIM

Operational

Control Panel

Operational

Live Reception Service

Operational

Configure.Phone.com

Operational

Video Meetings

Operational

Voicemail

Operational

Desk Phones

Operational

SMS/Text Messaging

Operational

Faxing

Operational

REST API

Operational

Phone.com Communicator

Operational

Phone.com Website

Operational

Customer Service - Sales & Support Lines

Operational

Recent Incidents

Some customers are unable to receive calls using My.Phone.com and the Phone.com Mobile applications

major

Apr 13, 2026 · resolved Apr 13

The issue impacting inbound calls on My.Phone.com and the Phone.com mobile app has been resolved. Services, including voicemail and fax notifications and call recordings, have been fully restored. We appreciate your patience while our team worked to resolve this issue.

Device Provisioning Impairment

minor

Mar 27, 2026 · resolved Mar 27

This incident has been resolved.

Control Panel Impairment

minor

Feb 4, 2026 · resolved Feb 4

This incident has been resolved.

Issue Adding New Phone Numbers

minor

Jan 13, 2026 · resolved Jan 13

The issue affecting the ability to add new phone numbers to Phone.com accounts has been resolved. All systems are now operating normally, and customers can successfully add new numbers as expected. We appreciate your patience while our team investigated and addressed the issue. If you continue to experience any problems, please contact our support team.

Ai Connect Impairment

minor

Dec 5, 2025 · resolved Dec 6

This issue has been resolved.

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