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Infobip Status Page

Telephony & CPaaS · monitored by Alert24

infobip.com ↗
All Systems Operational

Is Infobip down right now?

No — Infobip is up. All systems operational as of Oct 12, 4:56 AM UTC.

Current Status

All Systems Operational

View Infobip status page ↗

Components

Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
EU Region-locked
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Brazil
Operational
Global (Europe)
Operational
Brazil
Operational
Brazil
Operational

Recent Incidents

India - Degradation of Conversations Services

minor

Oct 8, 2026 · resolved Oct 8

The issue has been successfully resolved, and the service is now fully operational. During the specified period, degraded performance was experienced in Conversations services, which may have caused server error upon opening of Conversations. Start (UTC): 08 October 2026 06:01 End (UTC): 08 October 2026 06:40

Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services

minor

Oct 7, 2026 · resolved Oct 7

The issue has been successfully resolved, and the service is now fully operational. During the specified period, degraded performance was experienced in SaaS, CPaaS, and Broadcast services, which may have caused delays in traffic processing or unresponsiveness. Start (UTC): 07 October 2026 07:15 End (UTC): 07 October 2026 08:35

Saudi Arabia - Customer Portal Services Degradation

minor

Oct 3, 2026 · resolved Oct 3

The connectivity issue affecting our Saudi Arabia Data Center has been resolved. Start (UTC): 03 October 2026 12:43 End (UTC): 03 October 2026 13:15 Issues with Customer Service Portal and traffic has been resolved We apologize for any inconvenience caused.

Multiple Locations - Portal Payments Service Degradation

minor

Oct 1, 2026 · resolved Oct 1

We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal. Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal

Multiple Locations - Multiple services degradation

critical

Sep 25, 2026 · resolved Sep 25

This is to inform you that the occurred incident has been resolved. Multiple services including Moments, Customer Portal, Conversations, Answers, AgentOS, were affected and you may noticed processing issues or difficulties when attempting to log in to the Portal. The issue occurred on multiple locations including Global (Europe), EU Region-locked, Pakistan, India, Saudi Arabia. Start time (UTC): 25-09-2026 12:27 End time (UTC): 25-09-2026 12:57 Impact: Processing issues across multiple services and locations.

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Infobip status — frequently asked questions

Is Infobip down right now?

No — Infobip is up. All systems operational as of Oct 12, 4:56 AM UTC.

What is Infobip's current status?

Infobip: All Systems Operational. Alert24 checks Infobip's status page continuously and can notify you the moment it changes.

How do I get alerted when Infobip goes down?

Alert24 monitors Infobip and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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