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Infobip Status Page

Telephony & CPaaS · monitored by Alert24

infobip.com
All Systems Operational

Is Infobip down right now?

Yes — Infobip is reporting a all systems operational as of Aug 28, 1:49 AM UTC.

Current Status

Service Under Maintenance

View Infobip status page ↗

Components

Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
Brazil
Operational
EU Region-locked
Operational
Global (Europe)
Operational
Global (Europe)
Operational
Brazil
Operational
Global (Europe)
Operational
Brazil
Operational
Brazil
Operational

Recent Incidents

Saudi Arabia - Moments and Push Notification Delays

major

Aug 27, 2026 · resolved Aug 27

The issue has been successfully resolved, and the affected service is now fully operational. During this period, our Push Notification service in the Saudi Arabia Data Center experienced increased processing latency, which may have delayed push notifications for Moments Flow campaigns. All messages were delivered during the incident. Start (UTC): 27 August 15:29 End (UTC): 27 August 16:32 Impact: Delayed delivery of push notifications on the Saudi Arabia Data Center

Multiple Location - Service Connection Degradation

minor

Aug 27, 2026 · resolved Aug 27

We experienced a service degradation affecting Apple Messaging, Email, MAM, RCS, SMS, Telegram, Voice, WhatsApp, and SMPP services in multiple data centers, which caused delays in traffic processing for these channels. Start (UTC): 26-08-2026 21:02 End (UTC): 26-08-2026 22:12 Impact: During this period, you may have experienced delays in processing and 5xx errors on the mentioned channels, We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

Global (Europe) - Customer Portal and HTTP API Degradation

critical

Aug 26, 2026 · resolved Aug 26

The issue has been successfully resolved and the affected services are fully operational. During the below specified timeframe, our Customer Portal and api.infobip.com HTTP API endpoints on the Global (Europe) location were intermittently inaccessible, with the situation gradually improving as mitigation progressed towards the specified end time. Start (UTC): 26 August 11:36 End (UTC): 26 August 12:28 Impact: Customer Portal and HTTP API degradation

Global (Europe) - Bulk Message Scheduling Service Degradation

minor

Aug 26, 2026 · resolved Aug 26

The issue has been successfully resolved and the affected service is now fully operational. During the specified timeframe, our Bulk Message Scheduling service within the Global (Europe) location experienced interruptions due to which part of customers may have experienced errors/rejections when creating new scheduled or bulk traffic campaigns across multiple channels. These issues affected only newly created campaigns; processing of existing campaigns created outside of the specified window was not impacted. Start (UTC): 26 August 08:19 End (UTC): 26 August 08:47 Impact: Creation and scheduling of bulk traffic campaigns

Great Britain - Delayed seen reports

minor

Aug 24, 2026 · resolved Aug 24

The issue has been successfully resolved, and the service is once again operating normally. During the incident, you may have experienced delays in the delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels. Seen status updates may have been delayed or temporarily unavailable. Outbound message delivery was not affected. Start time (UTC): 24-08-2026 18:23 End time (UTC): 24-08-2026 18:59 Impact: Delayed processing and delivery of seen/read reports for WhatsApp, Viber, TikTok, RCS, and Push channels from the Great Britain Data Center.

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Infobip status — frequently asked questions

Is Infobip down right now?

Yes — Infobip is reporting a all systems operational as of Aug 28, 1:49 AM UTC.

What is Infobip's current status?

Infobip: Service Under Maintenance. Alert24 checks Infobip's status page continuously and can notify you the moment it changes.

How do I get alerted when Infobip goes down?

Alert24 monitors Infobip and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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