Current Status
All Systems Operational
Components
Recent Incidents
EU Region-locked - Advance Analytics service degradation
minorMay 26, 2026 · resolved May 26
The issue with the Advanced Analytics service hosted in our EU region‑locked data center has been resolved. During the timeframe below, you may have experienced issues with loading Analytics dashboards and viewing the data. Start time (UTC): 26 May 2026 11:02 End time (UTC): 26 May 2026 11:35 Impact: Processing issues and loading of Advanced Analytics dashboards.
Global (Europe) - Conversations Service Degradation
minorMay 25, 2026 · resolved May 25
We want to inform you that the previously reported degradation affecting the Conversations service has been resolved. During the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections. Start time (UTC): 25-05-2026 10:30 End time (UTC): 25-05-2026 11:54 Impact: Conversations status updates in My Work and All Work Sections
Multiple locations: WhatsApp template management service degradation
minorMay 22, 2026 · resolved May 22
We want to inform you that the previously reported degradation affecting the WhatsApp template management service has been resolved. During the timeframe listed below, users may have experienced difficulties with creating, updating, and fetching WhatsApp templates via the HTTP API and Customer Portal, across multiple locations. Start time (UTC): 22 May 2026 09:17 End time (UTC): 22 May 2026 11:59 Impact: WhatsApp template creation, update, and retrieval via HTTP API and Customer Portal.
Vodafone India RCS service degradation
minorMay 21, 2026 · resolved May 22
The issue has been successfully resolved, and RCS service is again operational. Start (UTC): 30 April 2026 03:58 End (UTC): 22 May 2026 02:50 Impact: Clients may have experienced RCS delivery issues towards the Vodafone network in India
Multiple Locations - Whatsapp Flows Service Degradation
minorMay 18, 2026 · resolved May 19
The issue has been successfully resolved and the service is once again operational. Start (UTC): 16 May 03:00 End (UTC): 19 May 11:08 Impact: The users might have experienced issues with accessing, creating and modifying WhatsApp Flows.
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