Current Status
All Systems Operational
Components
Recent Incidents
CallHub Voice & SMS services are impacted due to Cloudflare
majorNov 18, 2025 · resolved Nov 18
CallHub services are currently operating normally. We are no longer observing any issues across the system.
CallHub is facing service disruption with voice calls broadcast for US / Canada numbers
majorApr 11, 2024 · resolved Apr 11
This incident has been fixed and voice calls are working fine. It was a caching issue on one of our servers. We are considering it resolved now. Sorry for the inconvenience caused to you.
CallHub services are currently disrupted due to technical issues
criticalFeb 23, 2024 · resolved Feb 23
We are considering this incident resolved. Root Cause: A sudden surge in database load and high data transfer overwhelmed the system. We've undertaken the necessary steps to address these situations.
The CallHub dashboard is throwing HTTP error 403 and experiencing a similar issue on the mobile app.
criticalFeb 15, 2024 · resolved Feb 15
RCA - One of the database connection pooler system configuration settings was incorrectly set to lower limit when we upgraded the servers which resulted in failure of application to db server connections when the traffic was high. Impact - System was entirely down from 5:16pm PST to 5:35pm PST - 19min complete outage. System was available with degraded performance (slowness) from 5:35pm PST till about 5:50pm PST - 15min degraded performance.
Again, CallHub calling services are affected due to a current service interruption at one of our third-party services.
majorSep 7, 2023 · resolved Sep 7
This incident has been resolved.
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