Current Status

All Systems Operational

View MassiveMusic status page ↗

Components

Downloading

Operational

Fastly Frankfurt (FRA)

Operational

Catalogue API

Operational

Content Ingestion

Operational

Fingerprinting

Operational

Catalogue Feeds

Operational

Content Supply Chain

Operational

Streaming

Operational

Catalogue Search

Operational

Catalogue Events

Operational

Playlist API

Operational

Stream Logging

Operational

Subscriptions

Operational

Playlist Tool

Operational

User API

Operational

Fastly London (LHR)

Operational

Purchasing

Operational

Locker

Operational

Catalogue Events

Operational

Recent Incidents

Streaming Outage - us-east-1 region

critical

Mar 20, 2026 · resolved Mar 20

This incident has been resolved.

Streaming Degradation

none

Mar 16, 2026 · resolved Mar 16

Dear Clients, Between 10:00 AM and 10:25 AM UTC, we experienced elevated latency/error rates on our streaming APIs. Our engineering team identified the root cause and implemented a fix. Service has returned to normal operations, and all systems are now monitored and stable. With best regards, 7digital Client SuccessTeam

Platform Incident - Search Outage

major

Apr 4, 2025 · resolved Apr 4

This incident has been resolved.

Ingestion outage impacting Catalogue Events

critical

Aug 21, 2024 · resolved Aug 21

Catalogue ingestion has now been switched on and the platform has been restored to full health. The team will continue to monitor and be on hand to react to any further incidents.

Data Warehouse Processing Delay Impacting Incremental Artist Feed

minor

Mar 4, 2024 · resolved Mar 4

This incident has been resolved.

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