Is Box down right now?
No — Box is up. All systems operational as of Aug 28, 1:45 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
[Critical] Issue with Downloads
criticalAug 25, 2026 · resolved Aug 25
After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Medium] Issue with Uploads
majorAug 24, 2026 · resolved Aug 24
After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Minor] Issue with Logins & Files Page
minorAug 24, 2026 · resolved Aug 24
From approximately 10:28 AM to 10:35 AM US Pacific time, we observed an issue intermittently impacting some Logins and the Files page view. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Minor] Issues with Box Notes
noneAug 20, 2026 · resolved Aug 21
From approximately 2:42 AM to 2:45 AM PDT (US Pacific Time), we observed an issue impacting Box Notes. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Medium] Issue with Microsoft Office Integration and Box Edit
majorAug 20, 2026 · resolved Aug 20
_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On August 19, 2026 between 4:17 PM and 6:19 PM PT, some customers experienced errors or delays when opening files using Microsoft Office Online and when using related integrations such as Open With, Box Edit, and iWork. A limited subset of folder views in All Files that rely on those integrations may also have been affected. The issue occurred because of a recent release that led to elevated errors and latency for some users. When we reverted the change, service metrics returned to normal. Customer testing showed restoration by 6:19 PM PT. We are reviewing our deployment and release processes to help prevent recurrence. Additionally, we are conducting a full engineering postmortem and our overview is subject to change with further analysis and findings. In the event our continuing investigation yields further substantive findings, we may publish additional analysis after the conclusion of the full engineering postmortem. We are continuously working to improve Box and want to make sure we are delivering the best product and user experience we can. We hope we have provided some clarity here and we would be happy to answer any questions you may still have regarding this matter. Sincerely, The Box Team
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Box status — frequently asked questions
Is Box down right now?
No — Box is up. All systems operational as of Aug 28, 1:45 AM UTC.
What is Box's current status?
Box: All Systems Operational. Alert24 checks Box's status page continuously and can notify you the moment it changes.
How do I get alerted when Box goes down?
Alert24 monitors Box and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
