Is Box down right now?
No — Box is up. All systems operational as of Oct 6, 3:20 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
[Medium] Issue with multiple reports
majorSep 30, 2026 · resolved Oct 5
After further monitoring, this incident is now considered resolved. The Report Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Medium] Issue with File Requests
majorOct 1, 2026 · resolved Oct 1
From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
criticalSep 29, 2026 · resolved Sep 29
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Medium] Issues with Box Notes
majorSep 28, 2026 · resolved Sep 28
After further monitoring, this incident is now considered resolved. The Box Note service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
[Minor] Issue with Admin Reporting
minorSep 4, 2026 · resolved Sep 4
_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On September 3, 2026 between 3:30 PM PDT and 7:12 PM PDT, some customers may have experienced missing, delayed, or inaccurate results within admin reporting features, including AI usage reports, in Box. Reports may have shown empty fields or data that did not reflect recent activity. The issue was caused by an outage in a third‑party data service that interrupted our data ingestion pipelines. Service availability was restored after the provider mitigated the problem. We are conducting a full engineering postmortem and our overview is subject to change with further analysis and findings. In the event our continuing investigation yields further substantive findings, we may publish additional analysis after the conclusion of the full engineering postmortem. We are continuously working to improve Box and want to make sure we are delivering the best product and user experience we can. We hope we have provided some clarity here and we would be happy to answer any questions you may still have regarding this matter. Sincerely, The Box Team
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Box status — frequently asked questions
Is Box down right now?
No — Box is up. All systems operational as of Oct 6, 3:20 PM UTC.
What is Box's current status?
Box: All Systems Operational. Alert24 checks Box's status page continuously and can notify you the moment it changes.
How do I get alerted when Box goes down?
Alert24 monitors Box and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.