Current Status

All Systems Operational

View Rechat status page ↗

Components

API

Operational

Web App

Operational

Mailgun API

Operational

Mailgun Outbound Delivery

Operational

Screenshots

Operational

Mailgun Inbound Email Processing

Operational

Screencasts

Operational

Mailgun Events & Logs

Operational

Fancy Fonts

Operational

Hosted Websites

Operational

AWS S3 us-west-2

Operational

AWS Cloudfront

Operational

Home Page

Operational

AWS ec2 us-east-1

Operational

Intercom Web Messenger

Operational

Intercom Intercom APIs

Operational

Recent Incidents

Data Center Outage

critical

Jul 27, 2025 · resolved Jul 27

This incident has been resolved.

Cloud Provider Major Outage

major

Jun 10, 2025 · resolved Jun 10

This incident has been resolved.

Marketing Website Issue

none

Sep 19, 2024 · resolved Sep 19

This incident has been resolved.

Downtime

critical

May 31, 2024 · resolved May 31

Our systems experienced a disruption due to disk storage capacity being exceeded, causing data write failures and service interruptions. This caused slow background job processing and slow delivery of emails for about an hour but cascaded into bringing down the master database for about 5 minutes. All systems are operational now and we are monitoring the situation.

API downtime due to vendor networking issues

none

Jul 7, 2021 · resolved Jul 7

Starting July 7 at 16:17 UTC, and ending at 16:46 UTC, Rechat's API was down due to a networking error on Heroku. More details available at https://status.heroku.com/incidents/2300

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