Current Status
All Systems Operational
Components
Recent Incidents
manager.propertyme.com slowness
noneSep 19, 2024 · resolved Sep 19
This incident has been resolved.
Cannot access My.PropertyMe.com
criticalJan 18, 2024 · resolved Jan 18
All systems are now back to normal operation
Elevated API Errors
majorMar 9, 2023 · resolved Mar 9
A software update temporarily locked resources
Elevated errors
majorFeb 27, 2023 · resolved Feb 27
This incident has been resolved.
Service Degradation
criticalMar 17, 2022 · resolved Mar 17
At 9am we were alerted to excessive load on our backend systems. We immediately commenced an investigation and put steps in place to mitigate the impact on our customers including a rollback of our recent feature release. Our technical team then implemented further fixes to the affected areas of the system and by 3.45pm service returned to normal for all users. An Incident Review was undertaken and we have put in place procedures to reduce the likelihood of similar issues occurring. We have also put in place processes to allow us to return service to normal faster if an issue does occur in the future.
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