Is Zai down right now?
No — Zai is up. All systems operational as of Jul 13, 11:49 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Card Payments and Tokenisation Issue
noneJun 23, 2026 · resolved Jun 23
This incident has been resolved.
Card Payments and Tokenisation Issue (Resolved)
minorMay 4, 2026 · resolved May 4
Payments processed during this incident have now been verified by our team. If possible, it is safe to retry any payments that were declined during this period.
Partial BPAY Settlement Processing Delay
minorApr 17, 2026 · resolved Apr 17
The previously missing BPAY settlement file has now been delivered to Zai by our banking partner and successfully processed. Affected funds will be available in user wallets on the next banking day, Monday 20 April 2026. No further impact is expected. We apologise again for any inconvenience caused and appreciate your patience while we worked with our banking partner to resolve this issue.
Zai System Maintenance - Impact to Pre-Live Services
noneMar 17, 2026 · resolved Mar 17
These activities are now complete.
Potential Issue with AMEX Authorisations
noneMar 12, 2026 · resolved Mar 12
The latest instance of this error was detected at ~3:05pm AEDT. Our ongoing monitoring confirms no further impact from this earlier upstream interruption to American Express transactions.
Get alerted when Zai goes down
Alert24 monitors Zai and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Zai status — frequently asked questions
Is Zai down right now?
No — Zai is up. All systems operational as of Jul 13, 11:49 PM UTC.
What is Zai's current status?
Zai: All Systems Operational. Alert24 checks Zai's status page continuously and can notify you the moment it changes.
How do I get alerted when Zai goes down?
Alert24 monitors Zai and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
