Is Zai down right now?
No — Zai is up. All systems operational as of Oct 12, 7:43 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Partial Degradation - Card Payments
noneSep 22, 2026 · resolved Sep 22
Our upstream provider has resolved the card payment incident. The make_payment, charges and card account creation endpoints are now operating normally, and we are no longer seeing elevated errors. We will continue to monitor the service closely. Thank you for your patience while this was resolved.
Zai Dashboard Unavailable
minorAug 25, 2026 · resolved Aug 25
This incident has been resolved.
Investigating issues with Fast payments (NPP) payouts
noneJul 15, 2026 · resolved Jul 15
This incident has been resolved.
Card Payments and Tokenisation Issue
noneJun 23, 2026 · resolved Jun 23
This incident has been resolved.
Card Payments and Tokenisation Issue (Resolved)
minorMay 4, 2026 · resolved May 4
Payments processed during this incident have now been verified by our team. If possible, it is safe to retry any payments that were declined during this period.
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Zai status — frequently asked questions
Is Zai down right now?
No — Zai is up. All systems operational as of Oct 12, 7:43 AM UTC.
What is Zai's current status?
Zai: All Systems Operational. Alert24 checks Zai's status page continuously and can notify you the moment it changes.
How do I get alerted when Zai goes down?
Alert24 monitors Zai and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.