Worldline WLOP Status Page

May 21, 2026 · resolved May 21

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Concardis acquirer on 21/05/2026 between 09:10 and 14:35 CEST. We confirm that as of 14:35 CEST on 21/05/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

May 4, 2026 · resolved May 4

We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 12:35 and 12:50 CEST (04/05/2026). All transactions that were not affected by a time-out have been successfully processed and have the correct statuses. The service has been restored to normal operating conditions. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Apr 14, 2026 · resolved Apr 14

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldpay on 14/04/2026 between 15:42 and 16:00 CEST. We confirm that as of 16:00 CEST on 14/04/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

Mar 30, 2026 · resolved Mar 30

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Today, (30/03/2026) between 11:56 and 12:42 CEST. We confirm that as of 12:42 CEST on 30/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Mar 30, 2026 · resolved Mar 30

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact on 30/03/2026 between 02:15 and 08:30 CEST. We confirm that as of 08:30 CEST Today, (30/03/2026), normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.