Current Status

All Systems Operational

View STARK BANK status page ↗

Components

API Gateway

Operational

Web Banking

Operational

API Pix Key

Operational

API Transfer

Operational

API Boleto

Operational

Web Homepage

Operational

API Boleto Payment

Operational

API Invoice

Operational

App iOS

Operational

API Utility & Tax Payment

Operational

API Deposit

Operational

App Android

Operational

API Brcode Payment

Operational

App VTEX

Operational

API Webhook

Operational

API Approval

Operational

API Corporate Card

Operational

API Card Acquiring

Operational

API Fixed Income

Operational

API Analytics

Operational

Recent Incidents

Instability in the communication with Visa - Acquiring

major

May 11, 2026 · resolved May 12

This incident has been resolved.

Pix Cash-out Status Update Delay

none

Apr 21, 2026 · resolved Apr 21

The status of some Transfers and BrcodePayments experienced a delay in updates between 12:35 and 12:55 BRT. The incident has been resolved and all statuses are now reflecting correctly. No transactions were lost or affected, only the status updates were delayed during this window.

Settlement Bank Boleto, BoletoPayment and TaxPayment instability

minor

Apr 14, 2026 · resolved Apr 14

This incident has been resolved.

System instability

none

Apr 11, 2026 · resolved Apr 11

We observed widespread system instability across our infrastructure, resulting in elevated error rates. The incident occurred from 11:02 on April 10th until 00:22 on April 11th. The issue has been mitigated and services have returned to normal operation.

There is an instability in the Pix settlement system

none

Apr 11, 2026 · resolved Apr 11

We are currently investigating this issue.

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