Current Status
All Systems Operational
Components
Recent Incidents
Elevated Latency Dodgeball Platform
noneMay 8, 2026 · resolved May 8
This incident has been resolved.
Dodgeball Checkpoint Latency
majorMar 19, 2026 · resolved Mar 19
This incident has been resolved.
Increased errors with Core Transactional API
minorMar 16, 2026 · resolved Mar 16
### Mar 18th 2026 — _Decryption Errors on API endpoints_ ### Summary Between 5:40 PM and 5:43 PM UTC on March 16, 2026, we experienced a brief issue during a key rotation that caused a small subset of API requests to fail due to decryption errors. These errors occurred within our system before any external processing took place. The issue was quickly identified, and traffic was immediately redirected to a stable environment, restoring normal service. ### What Happened At 5:36 PM UTC, we routed traffic to a newly deployed cluster of our encryption service running with the latest security keys. Shortly after, we observed decryption errors affecting a small subset of records, which resulted in some requests returning 500 error responses. We promptly redirected traffic back to the existing cluster, restoring normal operation. Further investigation determined that these records were still associated with a key in the process of rotation, and we updated them as a follow-up action to prevent the issue from recurring. ### Next Steps We have enhanced our process to ensure that a key’s usage is fully verified before it is removed from the encryption service. -The Spreedly Team
Dodgeball Production Instance Storage Critically Low
majorFeb 26, 2026 · resolved Feb 26
The storage issue affecting the Dodgeball production instance has been fully resolved. Capacity has been restored and systems are operating normally. We are no longer observing elevated error rates for customers using Dodgeball. Thank you for your patience while we worked to resolve this issue.
Dodgeball Checkpoint Latency
majorFeb 25, 2026 · resolved Feb 25
After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected. We are completing our investigation concerning the causes of the incident and any residual impact. We apologize for any inconvenience or disruption.
Get alerted when Spreedly goes down
Alert24 monitors Spreedly and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
