Solaris logo

Solaris Status Page

Payments & Finance · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Solaris status page ↗

Components

Authentication
Operational
B2C Banking
Operational
Cards
Operational
Digital Banking
Operational
Identification
Operational
Lending
Operational
Payments
Operational
Other
Operational

Recent Incidents

ELEVATED ERROR RATES ON MULTIPLE ACCOUNTS API ENDPOINTS

none

May 24, 2026 · resolved May 24

The incident identified to be impacting multiple API endpoints intermittently between 23:00 CEST and 23:17 CEST on 24.05.2026, resulting in elevated API error rates has been resolved. Services have been monitored in order to ensure that all operations are running within normal service levels. Partner/Customer Impact Resolution: 5XX API error messages are no longer returned from multiple API endpoints across all services and customers will no longer receive error messages in the partner mobile or web applications. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services. The incident has been resolved. No further updates would be provided We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

Partial Outage – SEPA Instant Transactions

major

May 19, 2026 · resolved May 19

The rejections involve participants Banks connected to RT1. We would like to confirm that, following monitoring, the outage has been resolved.

Partial Outage for Multiple Cards API Services

major

May 19, 2026 · resolved May 19

We would like to confirm that, following extensive monitoring, the outage has been fully resolved. A partial outage for Multiple cards services have been identified for creating cards and associated card lifecycle status changes related to cards processing provider. Partner Impact: Anticipated failures related to all cards creation & servicing end-points. Customer Impact: Anticipated failures related to all cards servcing operations. API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/cards We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

solarisbank.de | Domain Registrar Outage (.de TLD)

none

May 5, 2026 · resolved May 6

We are pleased to confirm that provider issue was resolved by 12:20; Service operating within normal levels.

Unplanned Partial Outage For Incoming and Outgoing SEPA Instant Transfers

none

Apr 18, 2026 · resolved Apr 19

The issue impacting Incoming & Outgoing SEPA Instant transactions was fully resolved at 05:34 CEST, 19/04/2026 .

Get alerted when Solaris goes down

Alert24 monitors Solaris and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

More Payments & Finance status pages