SecureGive logo

SecureGive Status Page

Payments & Finance · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View SecureGive status page ↗

Components

Online
Operational
AWS autoscaling-us-east-1
Operational
Twilio SMS
Operational
Text to Give
Operational
AWS cloudwatch-us-east-1
Operational
Kiosk - iPad
Operational
AWS ec2-us-east-1
Operational
Kiosk - Windows
Operational
AWS ecr-us-east-1
Operational
Mobile App - iOS
Operational
AWS ecs-us-east-1
Operational
Mobile App - Android
Operational
AWS eks-us-east-1
Operational
AWS elb-us-east-1
Operational
Crypto
Operational
AWS lambda-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS route53-us-east-1
Operational
AWS secretsmanager-us-east-1
Operational

Recent Incidents

System Slowness

minor

Nov 3, 2024 · resolved Nov 3

This incident has been resolved and all services are back to normal operations. Our team will continue to monitor throughout the day to ensure services remain online.

Intermittent SecureGive Issues

minor

Jan 28, 2024 · resolved Jan 28

Our team has resolved the issue that was identified as causing the intermittent user errors and all SecureGive services are fully operational again.

Unable to complete one-time transactions

major

May 2, 2023 · resolved May 3

This incident has been resolved and transactions can now be completed.

Transaction completion issues

major

Feb 5, 2022 · resolved Feb 6

SecureGive was impacted by an issue with one of our transaction processing partners that prevented some card transactions for processing successfully. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.

Users unable to complete a transaction

major

Feb 10, 2021 · resolved Feb 10

SecureGive was impacted by an issue with one of our transaction processing partners that lasted about 45 minutes this morning. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.

Get alerted when SecureGive goes down

Alert24 monitors SecureGive and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

More Payments & Finance status pages