Current Status

All Systems Operational

View PayTrace status page ↗

Components

Traditional

Operational

TSYS (Vital)

Operational

JSON API

Operational

Global Payments (GBL)

Operational

EMV

Operational

Virtual Terminal

Operational

First Data North (FDT)

Operational

Checks

Operational

Traditional API & Secure Checkout

Operational

PayTrace Go App

Operational

Reports - Billing | Invoicing

Operational

Branded Site

Operational

Documentation

Operational

5-Star Support

Operational

NGT TDC (NPT)

Operational

Magensa (MAG)

Operational

Payliance TransfusionBOC (CYBR)

Operational

Sage Payment Solutions (EFT)

Operational

EPX

Operational

Recent Incidents

Performance issue affecting paytrace.net and the Virtual Terminal

minor

May 1, 2026 · resolved May 1

Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.

Performance Issues on PayTrace.net

minor

Apr 30, 2026 · resolved Apr 30

Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.

PayTrace.net Currently Down-Login page still available

critical

Mar 19, 2026 · resolved Mar 19

Our DevOps team has identified and resolved the issue affecting access to the PayTrace.net website. The site is now fully operational and available for use. We sincerely appreciate your patience and understanding throughout this matter.

Possible Performance Issues

none

Dec 5, 2025 · resolved Dec 5

Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.

PayTrace Website Latency

critical

Sep 14, 2025 · resolved Sep 14

We are pleased to announce that the issue has been resolved and the PayTrace website is now back up and running at full speed. We appreciate your patience during this time. Thank you!

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