Payrexx Status Page

Apr 24, 2026 · resolved Apr 27

This incident has been resolved.

Mar 17, 2026 · resolved Mar 17

Summary: Between March 17, 16:00 UTC and March 18, 12:00 UTC, we experienced intermittent issues where some static files (CSS, JavaScript, and images) failed to load via our CDN. Impact: This occurred specifically when a certain number of requests were made within a short period, triggering a WAF security challenge. For affected users, this led to rendering issues in the UI and prevented some payments from being completed. Resolution: We have adjusted the WAF challenge thresholds to correctly handle high-frequency requests for static assets. The service has been fully stable since 12:00 UTC. We apologize for the inconvenience.

Feb 10, 2026 · resolved Feb 10

Merchants using just the plugin integrations (without custom webhooks) experienced delivery delays between 4:04 and 7:16 UTC. All pending webhooks have now been sent.

Feb 7, 2026 · resolved Feb 7

Incident Status: Resolved Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages. Analysis: Our monitoring identified an unusually high volume of malicious traffic patterns (automated SQL injection attempts). While our security layers blocked these attempts, the massive surge in requests acted as a Distributed Denial of Service (DDoS), leading to temporary API timeouts for some users. Timeline (UTC): - 19:04 – 19:06: Service interruption (2 min) - 19:26 – 19:27: Brief outage (1 min) - 19:58 – 19:59: Brief outage (1 min) - 20:30 – 20:31: Brief outage (1 min) - 22:49 – 22:50: Final brief interruption (1 min) - 22:50: Mitigation complete; system stability fully restored. We have since updated our edge security filtering to handle similar traffic spikes in the future better.

Feb 4, 2026 · resolved Feb 4

The problem has been identified and resolved. The platform has been fully accessible again since 11:12 AM (UTC).