Current Status
All Systems Operational
Components
Recent Incidents
Chile - Payout Approval Rates Decrease
minorMay 29, 2026 · resolved May 29
The issue causing decreased conversion rates has been fully resolved, and all transaction metrics have returned to normal levels. Our teams, together with external partners, have confirmed stable performance across all affected services. We will continue to monitor closely to ensure consistent operation. We appreciate your patience and understanding while this matter was addressed.
South Africa - Critical Outage Affecting Bank Transfer Payins
criticalMay 27, 2026 · resolved May 29
The outage has been fully resolved, and all affected services have returned to normal operation. Our teams, together with external partners, have verified consistent transaction stability and full restoration of payment performance. We appreciate your patience and understanding throughout the incident.
Nigeria Opay Decrease in Conversion Rates
majorMay 29, 2026
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Chile Payouts Decrease in Conversion Rates
minorMay 28, 2026 · resolved May 28
The issue causing decreased conversion rates has been fully resolved, and all transaction metrics have returned to normal levels. Our teams, together with external partners, have confirmed stable performance across all affected services. We will continue to monitor closely to ensure consistent operation. We appreciate your patience and understanding while this matter was addressed.
Nubank Issues Affecting PIX Payouts
minorMay 27, 2026 · resolved May 27
This incident has been resolved.
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