Current Status
Partially Degraded Service
Components
Recent Incidents
NIBSS Direct Debit (Debit Downtime)
minorMay 20, 2026 · resolved May 25
This incident has been resolved.
Degraded performance with authentication affecting multiple connections
minorMay 21, 2026 · resolved May 22
The issue affecting authentication across multiple banks has now been resolved. Following continued monitoring, services have remained stable and account connection flows are functioning normally again. We sincerely apologise for the inconvenience caused and appreciate your patience throughout the incident.
BVN [iGree]
minorMay 20, 2026
We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs. Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
BVN [iGree] Downtime
criticalMay 20, 2026 · resolved May 20
The issue affecting the BVN iGree endpoint from our provider has now been resolved. BVN lookup requests and Mono Sweep Mandate creation are functioning normally again. We sincerely apologise for the inconvenience caused and appreciate your patience while this was being addressed.
Direct Debit: Mandate Approval Downtime
criticalMay 19, 2026
A fix has been implemented and we are monitoring the results.
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