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Mono Status Page

Payments & Finance · monitored by Alert24

mono.co ↗
Minor Incident

Is Mono down right now?

Yes — Mono is reporting a minor incident as of Oct 12, 7:44 AM UTC.

Current Status

Partially Degraded Service

View Mono status page ↗

Components

Account Linking
Operational
Statement Pages
Operational
Account
Operational
Account linking
Operational
CAC Lookup
Operational
First Bank
Operational
Absa Bank
Operational
Momo
Operational
Authentication
Operational
Mandate creation
Operational
GTBank
Operational
DirectPay (Mobile & Internet banking)
Operational
GTB
Operational
Authentication
Operational
Data retrieval
Operational
Payment Pages
Operational
Investment
Operational
Payment authorisation
Operational
GTBank
Operational
NCBA Bank
Operational

Recent Incidents

Zenith Bank Downtime [Direct Debit]

critical

Sep 17, 2026 · resolved Oct 9

This incident has been resolved.

Direct debit: Mandate Creation Intermittent Downtime

minor

Oct 7, 2026 · resolved Oct 9

This incident has been resolved.

Mandate Activation Failure for Specific Banks

minor

Oct 8, 2026

We are aware of an issue where some mandates are being automatically cancelled even after the required payment has been made through a mobile banking app. This is currently affecting customers using FCMB, First bank and Wema Bank etc. Please note that the issue is from the banks, and we are working with them to resolve it. In the meantime, users with these banks are advised to make their activation payments via internet banking or at a bank branch. We apologize for the inconvenience and will provide further updates once the issue is resolved.

Direct Debit: Service Downtime

minor

Oct 2, 2026 · resolved Oct 5

This incident has been resolved.

Direct Debit: Service Downtime

major

Sep 21, 2026 · resolved Sep 25

This incident has been resolved.

Get alerted when Mono goes down

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Mono status — frequently asked questions

Is Mono down right now?

Yes — Mono is reporting a minor incident as of Oct 12, 7:44 AM UTC.

What is Mono's current status?

Mono: Partially Degraded Service. Alert24 checks Mono's status page continuously and can notify you the moment it changes.

How do I get alerted when Mono goes down?

Alert24 monitors Mono and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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