Is GoCardless down right now?
Yes — GoCardless is reporting a minor incident as of Oct 14, 10:52 AM UTC.
Current Status
Partial System Degradation
Components
Recent Incidents
Email delivery issues affecting Yahoo and AOL addresses
noneOct 12, 2026
Between October 1st and October 8th, some emails from GoCardless to Yahoo and AOL addresses were rejected and may not have reached customers and merchants. We applied a fix on October 8, and emails to Yahoo and AOL addresses have been delivering normally since 17:25 UTC that day. We plan on resending the emails that didn’t get through and will continue to monitor delivery. We’ll post another update once the resend is complete.
Intermittent ARUDD-8 failures for Nationwide Bank
minorSep 24, 2026
We are seeing a reduction in the number of payments to Nationwide failing with ARUDD-8, and retries are continuing to successfully go through. We are in contact with our partner bank to monitor the fix that Nationwide is implementing. **Action for merchants:** We continue to recommend retrying any Nationwide payments that have failed with ARUDD-8.
Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October
minorOct 1, 2026 · resolved Oct 5
**We've resolved the issue affecting the delivery of a batch of Bacs payment submissions on 30 September.** Affected payments and mandates have been resubmitted and confirmed, with collection and processing dates moved to 5 October, which has now completed as planned. We're sorry for the disruption this caused and thank you for your patience while we worked through it.
Delayed BACS reports
majorSep 21, 2026 · resolved Sep 22
We can confirm that the issue affecting reports for failed payments, mandates, cancellations, and other BACS reports has now been resolved. We have contacted the affected merchants directly with further details. We apologise for any inconvenience this may have caused.
AUDDIS-I errors affecting transferred mandates
noneSep 4, 2026 · resolved Sep 21
We have contacted all affected merchants directly with further details on the failed mandates. We apologise for the disruption caused and thank you for your patience and understanding.
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GoCardless status — frequently asked questions
Is GoCardless down right now?
Yes — GoCardless is reporting a minor incident as of Oct 14, 10:52 AM UTC.
What is GoCardless's current status?
GoCardless: Partial System Degradation. Alert24 checks GoCardless's status page continuously and can notify you the moment it changes.
How do I get alerted when GoCardless goes down?
Alert24 monitors GoCardless and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.