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GoCardless Status Page

Payments & Finance · monitored by Alert24

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Minor Incident

Is GoCardless down right now?

Yes — GoCardless is reporting a minor incident as of Oct 12, 4:56 AM UTC.

Current Status

Partial System Degradation

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Components

Live
Operational
Sandbox
Operational
Live
Operational
Sandbox
Operational
Live
Operational
Sandbox
Operational
Reporting
Operational
Payouts
Operational
Submissions
Degraded
Instant bank payments
Operational
Live
Operational
Sandbox
Operational
GoCardless for Xero (GC4X)
Operational
Quickbooks
Operational
GoCardless for Netsuite
Operational
GoCardless Zapier
Operational
Woocommerce
Operational

Recent Incidents

Intermittent ARUDD-8 failures for Nationwide Bank

minor

Sep 24, 2026

We are seeing a reduction in the number of payments to Nationwide failing with ARUDD-8, and retries are continuing to successfully go through. We are in contact with our partner bank to monitor the fix that Nationwide is implementing. **Action for merchants:** We continue to recommend retrying any Nationwide payments that have failed with ARUDD-8.

Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October

minor

Oct 1, 2026 · resolved Oct 5

**We've resolved the issue affecting the delivery of a batch of Bacs payment submissions on 30 September.** Affected payments and mandates have been resubmitted and confirmed, with collection and processing dates moved to 5 October, which has now completed as planned. We're sorry for the disruption this caused and thank you for your patience while we worked through it.

Delayed BACS reports

major

Sep 21, 2026 · resolved Sep 22

We can confirm that the issue affecting reports for failed payments, mandates, cancellations, and other BACS reports has now been resolved. We have contacted the affected merchants directly with further details. We apologise for any inconvenience this may have caused.

AUDDIS-I errors affecting transferred mandates

none

Sep 4, 2026 · resolved Sep 21

We have contacted all affected merchants directly with further details on the failed mandates. We apologise for the disruption caused and thank you for your patience and understanding.

Issue with USD payments to be collected on 31 August 2026

minor

Sep 2, 2026 · resolved Sep 10

We’ve now confirmed that the issue has been fully resolved. All affected merchants have been contacted directly to explain the situation. We apologise for the issue and thank you for your patience and understanding.

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GoCardless status — frequently asked questions

Is GoCardless down right now?

Yes — GoCardless is reporting a minor incident as of Oct 12, 4:56 AM UTC.

What is GoCardless's current status?

GoCardless: Partial System Degradation. Alert24 checks GoCardless's status page continuously and can notify you the moment it changes.

How do I get alerted when GoCardless goes down?

Alert24 monitors GoCardless and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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