Is Global Payments down right now?
Yes — Global Payments is reporting a all systems operational as of Oct 12, 6:01 AM UTC.
Current Status
Service Under Maintenance
Components
Recent Incidents
Global Payments System Incident - Interac Mobile Pay Transaction Processing Issue - Canada
noneSep 10, 2026 · resolved Sep 10
Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: 09/10/2026 - 17:14 ET Restored: This issue has been resolved. No further timeouts have been observed as of 17:14 ET Summary: Global Payments merchants may experience intermittent timeouts when processing Interac MobilePay transactions using token service provider (TSP) Services. This will affect the ability to accept payments through Apple Pay, Google Pay and Samsung Pay. This issue is also impacting CUCC (Credit Union Central of Canada) debit card transactions. This issue doesn’t impact any debit transactions processed using a physical card. This issue is external to Global Payments. Actions Taken: Interac and Everlink teams are engaged in troubleshooting. Service: Paiement mobile Interac Segment impacté: Canada Début de l’impact: 09/10/2026 - 16:16 HE Fin de l’impact: 09/10/2026 - 17:14 ET Rétabli : Ce problème a été résolu. Aucun délai d’attente supplémentaire n’a été observé à compter de 17:14 HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des transactions Interac Mobile à l’aide des fournisseurs de jetons (FSJ). Cela affecte la capacité d’accepter des paiements via Apple Pay, Google Pay et Samsung Pay. Ce problème affecte également les transactions par carte de débit de la CUCC (Credit Union Central of Canada). Ce problème n’impacte pas les transactions de débit traitées à l’aide d’une carte physique. Ce problème est externe à Global Payments Canada. Action prise: Interac et Everlink ont été engagés et enquêtent activement le problème.
Global Payments System Incident – MasterCard processing issue - Canada
noneAug 15, 2026 · resolved Aug 15
Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing MasterCard. This issue is external to Global Payments. Actions Taken: MasterCard has been engaged to investigate Service: Cartes de MasterCard Segment impacté: Canada Début de l’impact: 08/15/2026 - 00:02 ET HE Fin de l’impact: 08/15/2026 - 01:31 ET HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de MasterCard. Ce problème est externe à Global Payments. Action prise: MasterCard est engagé pour enquêter
Global Payments System Incident - Mastercard Issue
minorAug 15, 2026 · resolved Aug 15
This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.
Global Payments System Incident - Interac Debit cards processing issue - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks - Canada
noneAug 11, 2026 · resolved Aug 11
Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks Impacted Segment: Canada Impact Start time: 08/11/2026 - 13:07 EDT Impact End time: 08/11/2026 - 13:30 EDT Summary: Global Payments merchants may have experienced intermittent transaction timeouts between 13:07 and 13:30 ET when processing debit card transactions issued by RBC, Tangerine, ATB Financial, and Meridian Credit Union. This issue is external to Global Payments Actions Taken: Interac and Issuing Bank have been engaged to investigate Service: Cartes de débit Interac - Banques RBC, Tangerine, Meridian Credit Union Limited et ATB Segment impacté: Canada Début de l’impact: 08/11/2026 - 13:07 HE Fin de l’impact: 08/11/2026 - 13:30 HE Résumé: Les marchands de Global Payments pourraient avoir observé des délais d'attente lors du traitement des cartes de débit de la Banque RBC, Tangerine, ATB Financial et Meridian Credit Union Limited entre 13:07 et 13:30 HE. Ce problème est externe à Global Payments. Action prise: Interac et les banques émettrice ont été engagés pour enquêter
Global Payments System Incident - Portico Maple (ATL\RIC) Processing Issue - Canada
noneMay 21, 2026 · resolved May 21
Service: Portico Maple (ATL\RIC) Impacted Segment: Canada Impact Timeframe: 05/21/2026 @ 16:35 - 16:37 EDT & 16:39 - 16:45 EDT Restored: This issue has been resolved as of 16:45 EDT. Summary: Portico merchants may have experienced intermittent timeouts or system errors when processing transactions debit/credit for 9 minutes between 16:35 - 16:37 EDT & 16:39 - 16:45 EDT. Actions Taken: Support teams are engaged in troubleshooting. Service: Portico Maple (ATL\RIC) Segment impacté: Canada Période d’impact: 05/21/2026 @ 16:35 - 16:37 HE et 16:39 - 16:45 HE Résolution: Ce problème a été résolu à 16:45 HE. Résumé: Marchands Portico ont pu rencontrer des délais intermittents ou des erreurs de système lors du traitement des transactions de débit/crédit d'impact pendant une durée totale de 9 minutes, entre 16:35 - 16:37 HE, ainsi qu’entre 16:39 - 16:45 HE. Action prise: Les équipes de support sont engagées dans le dépannage.
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Global Payments status — frequently asked questions
Is Global Payments down right now?
Yes — Global Payments is reporting a all systems operational as of Oct 12, 6:01 AM UTC.
What is Global Payments's current status?
Global Payments: Service Under Maintenance. Alert24 checks Global Payments's status page continuously and can notify you the moment it changes.
How do I get alerted when Global Payments goes down?
Alert24 monitors Global Payments and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.