Current Status

All Systems Operational

View Gateway Services status page ↗

Components

Transaction API

Operational

Phone

Operational

First Data Omaha

Operational

First Data Nashville

Operational

Control Panel

Operational

First Data Nashville North

Operational

Credit Card Processing

Operational

First Data Caribbean

Operational

Electronic Check Processing

Operational

First Data Canada

Operational

Query API

Operational

Chase Paymentech

Operational

TSYS

Operational

Elavon

Operational

Global Payments

Operational

Worldpay / Vantiv

Operational

Recent Incidents

Apple Pay Processing Issues

minor

May 16, 2026 · resolved May 16

This incident has been resolved.

Elevated Email Delivery Failures to Microsoft Consumer Domains (Outlook/Hotmail/MSN)

none

May 13, 2026

We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services. Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration. As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible. We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.

Connectivity Issues on Query API

minor

May 6, 2026 · resolved May 7

Engineers have resolved and confirmed the impacted services are operational and stable.

Increased API Latency

minor

May 3, 2026 · resolved May 3

Engineers have resolved and confirmed the impacted services are operational and stable.

Quickclick.com - Service Incident

none

Mar 20, 2026 · resolved Mar 20

Engineers have resolved and confirmed the impacted services are operational and stable.

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