Current Status

All Systems Operational

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Components

FastSpring System

Operational

Recent Incidents

Drop in Amazon order completion rates

none

May 23, 2026 · resolved May 23

We observed a drop in Amazon order completion rates and investigated the issue. However, the issue is now resolved. Amazon orders are currently processing normally, and the error is no longer being observed.

UPI Issues

minor

Mar 24, 2026 · resolved Apr 15

This incident has been resolved.

Email Notifications

none

Feb 26, 2026 · resolved Feb 26

During a routine maintenance release, from 12:25 pm PT to 02:00 pm PT, our system encountered an error where some buyer emails failed to be sent. The change has been reverted, and we can confirm buyer emails are successfully being sent.

Degraded performance with checkout loading,

none

Nov 28, 2025 · resolved Nov 28

Operations and services are back to normal.

CloudFlare, Pix Outage

none

Nov 18, 2025 · resolved Nov 18

Our Engineers are not seeing any continuing impact. Ebanx confirmed on their status page that their systems are now functioning normally. Cloudflare has also confirmed that the issue is resolved and things are back to how it was pre-incident. We consider this issue resolved.

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