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Central 1 Status Page

Payments & Finance · monitored by Alert24

central1.com
All Systems Operational

Is Central 1 down right now?

No — Central 1 is up. All systems operational as of Jul 14, 1:57 AM UTC.

Current Status

All Systems Operational

View Central 1 status page ↗

Components

Central 1 Services
Operational
Payment Services
Operational
Treasury Services
Operational
Digital Banking Services
Operational
Incident Alerting
Operational

Recent Incidents

INC224528 - RESOLVED - OREC0707 File Delayed

none

Jul 8, 2026 · resolved Jul 8

The OREC0707 file is now available on the FTP server.

INC224453 - Delayed AFT Posting at TD Bank

none

Jul 6, 2026 · resolved Jul 7

Payments Canada has confirmed that TD has resolved its internal issue and that all impacted AFT payments have been successfully posted to the recipient accounts. Central 1 – [email protected] – 1.888.889.7878 (press 1)

INC224352 - EDI Bill Payment files from BNS dated June 26 and June 29 not processed

none

Jul 3, 2026 · resolved Jul 3

Central 1 has successfully received the previously missing EDI Bill Payment files dated June 26 and June 29. Processing of these files is scheduled for this evening's bill payment processing cycle. Central 1 - [email protected] - 1.888.889.7878, press 1

INC224203 -- Saved logins issue on v18.1 iOS Forge App

minor

Jun 30, 2026

We continue to investigate an issue affecting some members using the Forge App on iOS devices, where saved login information may not be retained as expected. Through our investigation, we have identified a valid workaround that allows saved login functionality to continue working as designed. Members should ensure that Biometric Login (Face ID or Touch ID) is enabled within the Forge App. We have observed that when Biometric Login is disabled, saved login information may be removed, either immediately or after a period of time. While the workaround has proven effective, our team continues to investigate the underlying cause. We have experienced challenges consistently reproducing the issue within our internal testing environments, which has extended the time required to identify the root cause and implement a permanent fix. Our team remains actively engaged in the investigation and will provide additional updates as more information becomes available. [email protected] - 1.888.889.7878 (option 2)

INC224124 - Cash ordering denomination drop-down is blank

none

Jun 29, 2026 · resolved Jun 30

RBC and additional testing with several credit unions have confirmed that the denomination drop-down menu is now displaying currencies correctly. If your credit union continues to experience issues with the cash ordering system, please have affected users clear their browser history, then try again. Should the issue persist, please contact Central 1 Support for further assistance. Central 1 - [email protected] - 1.888.889.7878, press

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Central 1 status — frequently asked questions

Is Central 1 down right now?

No — Central 1 is up. All systems operational as of Jul 14, 1:57 AM UTC.

What is Central 1's current status?

Central 1: All Systems Operational. Alert24 checks Central 1's status page continuously and can notify you the moment it changes.

How do I get alerted when Central 1 goes down?

Alert24 monitors Central 1 and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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