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Central 1 Status Page

Payments & Finance · monitored by Alert24

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All Systems Operational

Is Central 1 down right now?

No — Central 1 is up. All systems operational as of Oct 12, 10:54 AM UTC.

Current Status

All Systems Operational

View Central 1 status page ↗

Components

Central 1 Services
Operational
Payment Services
Operational
Treasury Services
Operational
Digital Banking Services
Operational
Incident Alerting
Operational

Recent Incidents

INC229450 – Interac e-Transfer Outage

none

Oct 9, 2026 · resolved Oct 9

Interac has confirmed that the e-Transfer service disruption has been resolved and recovery activities are complete. During the recovery period, Central 1 observed a small number of transaction timeouts due to elevated service latency until approximately 10:28 a.m. PT. These issues have since recovered, and services are operating normally. We will continue to monitor the platform; however, this incident is now considered resolved.

INC229228 :: login intermittent issue

minor

Oct 6, 2026 · resolved Oct 6

The incident has been resolved. We will complete a postmortem, and share these results when available. [email protected] - 1.888.889.7878, option 2

Resolved - INC228950 - ORPI and ORUI return reports not available

minor

Sep 29, 2026 · resolved Sep 29

Central 1 has resolved the issue affecting the ORPI and ORUI cheque return reports. The impacted ORPI and ORUI reports have been successfully regenerated. Please note that the affected cheque return records will be included in tomorrow's MERG file. For Ontario credit unions, the reports will be available in their SFTP folder. If you continue to experience issues accessing your ORPI\ORUI reports, or if you believe any records are missing after tomorrow's MERG file has been received, please contact Central 1 Support and provide examples for further investigation. Central 1 Support - [email protected] | 1.888.889.7878 (press 1)

INC228802 - AIBC Report Balance is blank

none

Sep 25, 2026 · resolved Sep 25

Central 1 has resolved the issue and regenerated all the reports. Central 1 - [email protected] - 1.888.889.7878, press 1

Resolved - INC228551 - FX Notes not available

none

Sep 21, 2026 · resolved Sep 21

The FX Notes application is now available. If you continue to experience log on issues, please contact Central 1 Support. Central 1 - [email protected] - 1.888.889.7878, press 1

Get alerted when Central 1 goes down

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Central 1 status — frequently asked questions

Is Central 1 down right now?

No — Central 1 is up. All systems operational as of Oct 12, 10:54 AM UTC.

What is Central 1's current status?

Central 1: All Systems Operational. Alert24 checks Central 1's status page continuously and can notify you the moment it changes.

How do I get alerted when Central 1 goes down?

Alert24 monitors Central 1 and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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