Current Status

All Systems Operational

View Billie status page ↗

Components

AWS ec2-eu-central-1

Operational

Merchant Portal

Operational

Buyer portal

Operational

Order API

Operational

AWS ec2-eu-west-3

Operational

Merchant Portal API

Operational

Buyer portal API

Operational

AWS ec2-eu-west-2

Operational

AWS ec2-eu-west-1

Operational

AWS ec2-eu-south-1

Operational

Checkout Widget

Operational

Billie Website

Operational

AWS ec2-eu-north-1

Operational

Developer portal

Operational

Demo shop

Operational

Recent Incidents

Checkout widget not properly loading

critical

Feb 16, 2026 · resolved Feb 16

This incident has been resolved.

Order placement via merchant dashboard is failing

major

Feb 12, 2026 · resolved Feb 12

This incident has been resolved.

Higher decline rates than usual

minor

Feb 9, 2026 · resolved Feb 9

We noticed higher decline rates on authorizations than usual. The root cause was identified and the underlying responsible service was rolled back to a previous working state

Issues with authorizing a subset of first-time buyers

none

Oct 9, 2025 · resolved Oct 9

Incident resolved at 12:32

Issues with capturing a small subset of authorizations

minor

Oct 2, 2025 · resolved Oct 2

This incident has been resolved.

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