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Alloy Status Page

Payments & Finance · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

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Components

Production API
Operational
Customer Dashboard
Operational
Sandbox API
Operational
Webhooks
Operational
SDK
Operational
Third Party Data Integrations
Operational

Recent Incidents

[Retroactive] Homepage Dashboard Not Loading

none

May 8, 2026 · resolved May 8

Starting at 9:17 AM ET, the homepage analytics dashboards were not loading as expected. All other dashboard pages and services remained fully operational. As of 11:47 AM ET, the system has recovered and is fully operational.

Latency and intermittent API unavailaiblity

major

May 8, 2026 · resolved May 8

We believe the cause of the latency is resolved.

Test Suite endpoints experiencing an increase in errors

minor

Apr 23, 2026 · resolved Apr 23

The issue has been resolved.

SDK Initialization Issue Affecting Some SDK Plugins

none

Mar 5, 2026 · resolved Mar 5

We recently identified and resolved an issue affecting some plugins initialized through the Alloy SDK. For a subset of SDK Plugins, applications initializing the SDK may have experienced unexpected behavior, which could present as UI instability or premature close events. We mitigated the issue by rolling back a recent SDK change. Following the rollback, normal plugin behavior was restored. If you continue to experience any issues, please contact Alloy Support.

[Retroactive] Elevated JQ Evaluation Memory Errors

none

Mar 5, 2026 · resolved Mar 5

Between March 4 at 11:00 PM ET and March 5 at 10:07 AM ET, we experienced an elevated rate of memory-related errors impacting evaluations running through JQ input attributes. As a result, some evaluations returned a null value for the input attribute instead of the correct value, potentially interrupting decisioning in the Workflow. Impacted applications would need to be re-run. Only workflows using input attributes with JQ were impacted; other Workflow logic was not impacted. The issue has been identified and resolved, and all systems are now operating normally.

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