Current Status

All Systems Operational

View Studentnet® status page ↗

Components

Studentnet EasyID - Account Provisioning

Operational

Web site

Operational

Social Media Sign On - AppleID

Operational

Studentnet SmartID - Authentication SSO

Operational

DNS

Operational

Social Media Sign On - Facebook

Operational

Studentnet Account Synchronisation

Operational

Phone

Operational

Social Media Sign On - Google

Operational

Studentnet AuthentID MFA

Operational

Wiki Documentation(wiki.studentnet.net)

Operational

Social Media Sign On - Microsoft

Operational

Ticket System(web: support.studentnet.net, email: [email protected])

Operational

Email delivery

Operational

Recent Incidents

AWS outage affecting some schools

none

Feb 10, 2026 · resolved Feb 10

All of the monitoring canaries have returned to the OK state. So schools should no longer be affected at this stage. Please report any incidents to (02) 9281 1626

SMS Broadcast outage affecting delivery of SMS 2FA

none

Feb 9, 2026 · resolved Feb 9

The incident has been reolved. We will be requirng further information from our gateway. Please report any further issues to (02) 9281 1626.

Email notifications to some Microsoft mail servers being rate limited

none

Jan 8, 2026 · resolved Jan 9

This incident has been resolved.

Edumate upgrade affecting logins

none

Dec 18, 2025 · resolved Dec 19

Configuration change has now been completed for new Edumate communication protocol.

none

Aug 3, 2025 · resolved Aug 4

Immediate incident has been resolved. Longer term investigation is underway to avert any future occurrence. A PIR will be issued upon completion of investigation. Please report any login problems immediately to (02) 9281 1626.

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