Sherpa Status Page Status Page

Jan 14, 2025 · resolved Jan 15

This incident has been resolved.

Jul 26, 2022 · resolved Jul 26

The incident with our platform has now been resolved. You should be able to access your account via the Sherpa web and/or mobile apps. For Businesses: Any new bookings or updates to existing deliveries submitted between 10-11:30am AEDT today will need to be re-submitted (if you received an error message). For Drivers: You should now be able to login to the app and continue on with your deliveries. Please ensure that any recent updates you made to deliveries before 11:30am this morning have been applied. Please contact our support team if you are still encountering any issues: [email protected] We apologise for the disruption and thank you for your understanding.

Mar 21, 2022 · resolved Mar 21

The incident with our platform has now been resolved. You should be able to access your account via the Sherpa web and/or mobile apps. For Businesses: Any new bookings or updates to existing deliveries submitted before 9:30am today will need to be re-submitted (if you received an error message). For Drivers: You should now be able to login to the app and continue on with your deliveries. Please ensure that any recent updates you made to deliveries before 9:30am this morning have been applied. Please contact our support team if you are still encountering any issues: [email protected] We apologise for the disruption and thank you for your understanding.

Nov 16, 2021 · resolved Nov 16

[https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh](https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh)

Oct 23, 2020 · resolved Oct 23

This incident has been resolved.