Current Status

All Systems Operational

View Purple status page ↗

Components

WiFi Access (End User Captive Portal)

Operational

WiFi Access (End User Captive Portal)

Operational

WiFi Access (End User Captive Portal)

Operational

Admin

Operational

RADIUS (WiFi Authorization & Authentication)

Operational

RADIUS (WiFi Authorization & Authentication)

Operational

RADIUS (WiFi Authorization & Authentication)

Operational

Demo

Operational

Management Platform

Operational

Management Platform

Operational

Management Platform

Operational

Customer API

Operational

Customer API

Operational

Customer API

Operational

Location Services

Operational

Content Filtering

Operational

Content Filtering

Operational

Content Filtering

Operational

Recent Incidents

Access / Splashpages inaccessible

none

Oct 30, 2024 · resolved Oct 30

This incident has been resolved.

EMEA - Portal outage

major

Jul 4, 2024 · resolved Jul 4

The incident has been resolved.

EU - Splash page availability issues

critical

Jun 5, 2024 · resolved Jun 5

We experienced an elevated level of errors following a deploy. Service may have been interrupted for 10 minutes while the deploy was rolled back. A permanent fix has now been applied, and the latest version of the software has been deployed without issue.

APAC - Access Journeys Impacted

major

May 9, 2024 · resolved May 9

APAC Access Journeys had an outage between 01:52 UTC and 02:19 UTC. An internal issue caused the application to intermittently stop serving traffic. The cause will be investigated further. This has now been resolved and the application is serving traffic again.

Region 3 - APAC - Access Journeys

minor

Nov 8, 2023 · resolved Nov 8

We've identified an issue that is intermittently affecting the availability of some splash pages. This is as result of some server instances behind our load balancer that were not scaling properly and as required. This resulted in some requests being served with a 502 gateway error, depending on which instance the request was routed to. The incident was resolved at 00:30 UTC on 8th November 2023. Please accept our apologies for any inconvenience caused.

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