Current Status
All Systems Operational
Components
Recent Incidents
Wallet Card Invitation URLs Intermittently Unavailable
minorFeb 18, 2026 · resolved Feb 18
A subset of users experienced an issue accessing personalized Wallet Card invitation URLs. The issue was isolated to a specific configuration and has been resolved. No data was lost and no other functionality was affected.
PULSE Portal Down for Maintenance
maintenanceDec 8, 2025 · resolved Dec 8
Maintenance and upgrades are complete.
Upstream messaging provider Issue for some accounts
noneAug 28, 2024 · resolved Aug 28
Our upstream provider indicates that normal operational status has returned. We will be crediting customers with affected broadcasts. If you have an affected broadcast, please attempt to retarget the messages that failed with the 35125 error code.
Smart links sent via broadcast issues
noneSep 8, 2023 · resolved Sep 8
The fix has been deployed. All previously sent smart links via broadcast now redirect correctly. Thank you for your patience while the team sorted out this important issue.
Deliverability to T-Mobile experiencing issues.
minorMar 14, 2023 · resolved Mar 16
Incident Resolved by T-Mobile.
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