Current Status

All Systems Operational

View Phonecheck status page ↗

Components

Apple iOS App

Operational

Android App

Operational

Cloud Portal

Operational

Mac Desktop

Operational

Cloud Dash

Operational

Mac Portal

Operational

Apple iCloud IMEI Service

Operational

Windows Desktop

Operational

Samsung Information Service

Operational

Auth Token

Operational

MacCheck Desktop App

Operational

Apple Simlock IMEI Service

Operational

Email Services

Operational

Google Information Service

Operational

Bulk IMEI Checker

Operational

GSMA Blacklist

Operational

Apple Carrierlock IMEI Service

Operational

Device History Report

Operational

Cloud API - Get Device Info (Legacy)

Operational

T-Mobile Status

Operational

Recent Incidents

Remote App is not working

none

Mar 11, 2026 · resolved Mar 11

This incident is being reported as resolved by all clients.

Apple Simlock API

critical

Nov 20, 2025 · resolved Nov 24

This incident has been resolved.

Cloud - Recently processed devices are not showing up in the Cloud Database

minor

Nov 11, 2025 · resolved Nov 12

This incident has been resolved. Recently processed devices are now appearing correctly in the Cloud Database.

iOS app not opening

critical

Aug 15, 2025 · resolved Aug 18

Hello team, A mandatory update for Phonecheck3 has been pushed (3.12.6batch2) and must be accepted on all stations. This update is required in order to continue processing iOS devices. Due to recent changes from Apple, older versions of Phonecheck3 will no longer function reliably. Updating ensures the iOS app remains operational and prevents processing disruptions. Please ensure you update all stations as soon as possible. Our team will continue to monitor and assist with any issues that may arise. Thank you for your cooperation.

Apple Server Issue

critical

Aug 13, 2025 · resolved Aug 14

Good News -- We’re starting to receive reports that the iOS app is operational again. Please restart Phonecheck, select "Clear Cache" from the options at login, and then try processing your iOS devices. Let us know if everything is working on your end.

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