Current Status
All Systems Operational
Components
Recent Incidents
Issues with outbound calling
majorMay 14, 2026 · resolved May 14
This incident has been resolved.
Issues with desktop app and online portal access.
majorMar 18, 2026 · resolved Mar 18
This incident has been resolved.
Delay on outbound calls connecting
minorMar 11, 2026 · resolved Mar 11
At 12:01 PM GMT today, some users experienced an interruption when placing outbound calls. Inbound routing, internal extension calling, and online dashboards remained fully operational throughout. All services were restored by 12:14 PM GMT. The issue was caused by an isolated storage component within our Fraud Protection engine. This feature monitors real-time spend, providing an extra layer of security for our customers and partners. The issue was identified, acted upon and resolved within 13 minutes.
Brief interruption on apps, dashboards
minorFeb 2, 2026 · resolved Feb 2
We are marking this incident as resolved. Our service encountered an external DDoS attack. Our internal systems automatically mitigated the impact and rerouted the affected traffic with services returning to normal within a 5 minute period. All services remain operational.
Issues logging into apps and dashboards
minorJan 23, 2026 · resolved Jan 23
This incident has been marked as resolved. There was momentary interruption to some accounts while our auto-scaling measures kicked in due to run rate traffic peaking this morning. Service for all accounts were restored automatically by our redundancy measures, and the configuration of this auto-scaling service has been updated to ensure no service impact in future cases. We apologise for the brief disruption caused.
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