Current Status
All Systems Operational
Components
Recent Incidents
Non-Magensa Incident: WorldPay, element Express, slow response times.
noneMay 20, 2026 · resolved May 20
From WorldPay Incident Communications: Final Incident #: INC0505900 Incident Start: 2026-05-20 07:42:00 UTC | 2026-05-20 03:42:00 EDT Platform Affected: Integrated Payments - Express, MercuryPay, triPOS Cloud Issue: There was an incident affecting transaction processing on the Integrated Payments - Express, MercuryPay and triPOS Cloud platforms. Status: Final Impact: Some transactions may have resulted in an error. Actions Taken to Restore Service: Worldpay technical resources identified an unexpected issue during a scheduled change event. Worldpay will continue to monitor the processing environment for stability. Incident Resolved: 2026-05-20 08:12:00 UTC | 2026-05-20 04:12:00 EDT Worldpay Incident Communication Management Global Command Center
Magensa service degradation
noneApr 5, 2026 · resolved May 6
Slow/Intermittent transaction processing. Impacted services: MPPG, Unigate, DAF, Decrypt Network connections may have been delayed or rejected resulting in retries or failures (500 errors).
Magensa Unigate Service Down.
noneApr 1, 2026 · resolved Apr 1
As of 11:28am PT, this incident was resolved
Magensa Decryption, Intermittent errors reported.
minorMar 25, 2026 · resolved Mar 26
This incident has been resolved.
Non-Magensa transaction errors during processing to HeartlandPortico endpoint impacting MPPGv3/v4 and DAFv3/v4
minorNov 10, 2025 · resolved Nov 10
It appears the Heartland processing issue has been resolved.
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