Current Status

All Systems Operational

View Loop and Tie status page ↗

Components

Gift Redemption Experience

Operational

Dashboard

Operational

Supplier Dashboard

Operational

Marketing Site

Operational

API

Operational

Recent Incidents

Wordpress site down

none

Oct 28, 2025 · resolved Oct 28

The Wordpress marketing site went down for around 44 minutes at 7:40 AM, returning to service at around 8:25 AM MST. The issue was likely related to a router issue was was resolved.

AWS services down

none

Oct 20, 2025 · resolved Oct 21

This incident has been resolved.

Production down

none

Oct 2, 2024 · resolved Oct 2

Production briefly went down for about 8 minutes. It was resolved

QA environment down

minor

May 30, 2024 · resolved May 30

Router updates caused the QA environment to temporarily go down. Demo and Production were not affected

Intermitten outages

none

Oct 16, 2023 · resolved Oct 16

App was intermittently going down for about a minute each time due to a bot hitting the site. Lasted for about an hour and a half

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