Current Status

All Systems Operational

View Kustom status page ↗

Components

Checkout

Operational

Order Management

Operational

Kustom Portal

Operational

Settlements

Operational

Klarna Payments - Europe

Operational

Stripe API

Operational

Kustom Support

Operational

Recent Incidents

Klarna Part-Capture Degradation

major

May 26, 2026 · resolved May 26

This incident has been resolved. Any failed captures during the downtime can now be safely retried.

Signicat is currently experiencing degraded performance

none

May 11, 2026 · resolved May 11

Our provider, Signicat, has resolved the issue on their end. The issue impacted merchants between 12:12 and 14:06 CET.

Signicat is currently experiencing degraded performance

none

Apr 26, 2026 · resolved Apr 26

This incident has been resolved.

Settlement Reports

none

Apr 17, 2026 · resolved Apr 17

Duplicate reports: Some merchants may have received duplicate settlement reports on their SFTP today. Delayed delivery: Today's settlement reports will be delivered later than usual. We expect delivery to complete within a few hours.

Subscription Tokens – Degraded Service

minor

Apr 8, 2026 · resolved Apr 8

This incident has been resolved. Subscription tokens are now processing as expected. No further action is required on your end. We apologise for the disruption this may have caused and thank you for your patience.

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