Current Status

All Systems Operational

View Harmonic SaaS status page ↗

Components

Portal Login

Operational

API

Operational

Online Support

Operational

Recent Incidents

Hub Performance Degradation

major

Mar 30, 2023 · resolved Mar 30

The degradation is recovered on Mar 30, 2023 11:00am PDT. We will keep close monitoring on any consequence status.

Hub Performance Degradation

none

Oct 27, 2022 · resolved Oct 27

From our vendor, the issues has been resolved since 7:29 UTC, Oct 27.

Hub Performance Degradation

none

Jul 19, 2022 · resolved Jul 20

Due to performance degradation on vendor side (2:01 pm UTC, Jul 19 to 7:14 pm UTC, Jul 19), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. The issue is resolved now.

Increasing API error rate

none

Jun 8, 2022 · resolved Jun 8

Time: 2022 Jun 08, 17:38-17:55 Due to performance degradation on vendor side, Hub API is having increased error rate. SaaS clusters may experience loss of Hub connection. The issue is resolved now.

Hub API Outage

major

Sep 2, 2021 · resolved Sep 3

This incident has been resolved.

Get alerted when Harmonic SaaS goes down

Alert24 monitors Harmonic SaaS and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card