Current Status
All Systems Operational
Components
Recent Incidents
Service Interrupted for Raise Dashboards
majorMay 5, 2026 · resolved May 5
This incident has been resolved.
Raise: Service Interrupted for MyRaise Dashboard
majorMay 5, 2026 · resolved May 5
This incident has been resolved, access to the legacy and MyRaise dashboard has been restored.
Advance - US Region - 502 Bad Gateway Errors
criticalApr 7, 2026 · resolved Apr 7
A system outage occurred when a routine resource scale-up triggered an unexpected de-provisioning of our environment by AWS. Services are now stable. We are currently investigating the underlying cause with AWS support to ensure this does not recur.
Raise: Temporary Raiser's Edge NXT Data Load Disruptions Due to Microsoft Outage
minorOct 29, 2025 · resolved Oct 30
This incident has been resolved.
Service Restored Following AWS Outage
noneOct 20, 2025 · resolved Oct 20
Earlier today, our systems were impacted by a widespread outage within Amazon Web Services (AWS), specifically affecting the US-EAST-1 (N. Virginia) region. This incident caused intermittent errors and connectivity issues across multiple AWS services, including EC2, Lambda, DynamoDB, and related dependencies used by our infrastructure. As of 10.15am EST, full functionality across all Gravyty systems has been restored. Our engineering and DevOps teams closely monitored the recovery and verified that all environments and client services are now operating normally. AWS has confirmed that the root cause was an internal subsystem failure affecting network load balancer health checks and EC2 launch capacity. These issues have since been mitigated globally. We will continue monitoring AWS stability and our own systems to ensure no residual impact. No data loss or security exposure occurred during this event. Thank you for your patience and understanding.
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