Current Status

All Systems Operational

View Gorilla status page ↗

Components

API

Operational

API

Operational

API

Operational

Web Application

Operational

Web Application

Operational

Web Application

Operational

Recent Incidents

Indiscriminate calculation failures caused by failure to load a formula dependency

none

Mar 20, 2026 · resolved Mar 20

Impact calculations: Some calculations have failed because of a formula dependency not being found. 20 Mar 2026, 07:05 CEST: Internally noticed errors popping up, a hotfix was being created 20 Mar 2026, 10:31 CEST: The hotfix was already ready, but deployment of the fix would disrupt currently running production workloads. 20 Mar 2026, 11:18 CEST: Incidents got further escalated. 20 Mar 2026, 11:44 CEST: Fix was deployed to affected customers and environments.

Possible calculation and SFTP failure: Internal domain name used for SFTP and package manager payment failed

major

Mar 2, 2026 · resolved Mar 2

Impact to SFTP based integration: Failure to upload files Impact calculations: Some calculations have failed because of internal packages/libraries could not be installed. 27 Feb 2026, 20:32 CEST: We got a notification from our domain registrar that our internal domain failed the renewal. 02 Mar 2026, 11:48 CEST: Intermittent calculations failures for some customers 02 Mar 2026, 12:00 CEST: Notification on failure to connect to the Gorilla SFTP 02 Mar 2026, 12:28 CEST: Internal domain renewed successfully 02 Mar 2026, 15:00 CEST: Full recovery Cause: Credit card fault (not expiration). Resolution: We use specific subscription based credit cards. A new credit card needed to be created and attached to the domain registrar and forced the DNS records to be propagated. Actions requested from integrations using the SFTP: please check your logs and re-upload any failed uploads to the Gorilla SFTP.

Intermittent API errors and delayed responses

major

Dec 17, 2025 · resolved Dec 18

This incident has been resolved. Our team will continue to explore long-term solutions and improvements. If you continue to experience, please reach out to our support team <[email protected]>

INT inaccessible

none

Dec 17, 2025 · resolved Dec 17

This incident has been resolved.

Hot-fix to address formula compatibility issue

none

Nov 19, 2025 · resolved Nov 20

The hot-fix deployed successfully at 5:30pm UTC. The Statuspage update to notify the resolution was overlooked.

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