Catalyst Education Status Page

Dec 10, 2025 · resolved Dec 10

This incident has been resolved.

Jun 12, 2025 · resolved Jun 12

This incident has been resolved. At this time please feel free to resume using Labflow. The Catalyst Education team will append a full incident report in the coming days as Google provides more information on the root cause of this incident. If you are still experiencing errors, please reach out to [email protected] with any concerns. We sincerely apologize for any inconvenience that this may have caused.

Feb 3, 2025 · resolved Feb 3

This incident has been resolved.

Oct 8, 2024 · resolved Oct 8

**Labflow Service Disruption Incident** **Severity:** COMPLETE DISRUPTION **Impacted:** ALL USERS **Status:** Resolved **Time Frame:** Starting at: At 3:10PM \(CDT\) on 10/8/24 Ending at: At 3:36PM \(CDT\) on 10/8/24 Duration: 26 minutes **Incident Overview:** At 3:10PM \(CDT\) on 10/8/24, the entire Labflow platform became unresponsive, impacting all users attempting to access [Labflow.com](http://Labflow.com) or [Labflow.ca](http://Labflow.ca). The Catalyst engineering team determined that the cause was a primary database failure, which did not trigger the expected failover to the secondary server. We immediately engaged our database infrastructure vendor to resolve the issue. Labflow services were fully restored at 3:36PM \(CDT\). **Root Cause:**  Catalyst is awaiting the final root cause analysis from our database infrastructure vendor. We will provide further updates on the Labflow status page as soon as they become available: [http://status.labflow.com](http://status.labflow.com)  **Mitigations:** While there were no immediate mitigations possible during the outage, our engineering team will continue to monitor the system closely for stability. We are also working with our vendor to prevent similar incidents from occurring in the future. **Student Impact:** Students were unable to access Labflow for 26 minutes, from 3:10PM to 3:36PM \(CDT\). -------------- We understand the disruption this outage may have caused and sincerely apologize for the inconvenience. If you have any questions or concerns, please don't hesitate to reach out to your faculty success manager.

Jun 25, 2024 · resolved Jun 25

We are continuing to monitor the status of [Labflow.ca](http://Labflow.ca) and will be adding additional system health checks.