Current Status

All Systems Operational

View bonusly status page ↗

Components

SFTP

Operational

Achieve (Performance)

Operational

API

Operational

Annoucements

Operational

Slack

Operational

Celebrations

Operational

Heroku

Operational

Slack Notifications

Operational

Incentives

Operational

Intercom Intercom APIs

Operational

Recognition

Operational

MS Teams

Operational

Intercom Email

Operational

Reporting & Analytics

Operational

Rewards

Operational

Intercom Chats and Posts

Operational

Recent Incidents

Degraded Rewards Experience

major

Apr 7, 2026 · resolved Apr 7

This incident has been resolved.

Activity Feed Performance Issue

major

Mar 6, 2026 · resolved Mar 6

Monitoring the situation confirms performance is nominal. Thanks for your patience!

Rewards Fulfillment Intermittent

minor

Mar 2, 2026 · resolved Mar 2

We've successfully retried all failed redemptions from this morning. New rewards are being fulfilled as expected. Thanks for riding through this with us!

Slower than normal

none

Jan 30, 2026 · resolved Jan 30

Performance continues to be nominal after several hours of monitoring, and we're marking this incident as resolved.

Bonusly Support System Issue

none

Jan 9, 2026 · resolved Jan 9

Our partners have resolved the issue.

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