Current Status

Partially Degraded Service

View Ardoq status page ↗

Components

Application EU

Operational

AWS EU

Operational

Application US

Operational

AWS US

Operational

Application AU

Operational

AWS AU

Operational

Application CA

Operational

AWS CA

Operational

AWS UAE

Degraded

Application UAE

Operational

Website

Operational

Intercom Chats and Posts

Operational

Knowledge Base

Operational

Intercom Email

Operational

Recent Incidents

Performance issue with Workspace Mode and Platform Responsiveness

minor

May 18, 2026 · resolved May 18

This incident has been resolved.

Resolved: AI Query Builder Disruption

minor

May 8, 2026 · resolved May 8

Summary: From May 8, 15:00 UTC to May 11, 13:00 UTC, the AI advanced query builder within the reporting module was non-functional. Status: Our engineering team identified the root cause and deployed a fix. All reporting services are now fully operational. We apologize for the interruption to your workflow.

Issue with Workspace and Scenario Creation

minor

May 4, 2026 · resolved May 4

This incident has been resolved.

AI Tools – Report generation failures

none

Apr 28, 2026 · resolved Apr 28

Customers experienced intermittent failures when generating or loading AI-powered reports due to a schema validation issue in the AI tools service. A fix has been deployed and the service is stable.

Performance issue with Workspace Mode and Platform Responsiveness

minor

Apr 16, 2026 · resolved Apr 16

This incident has been resolved.

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