Current Status

All Systems Operational

View Skylight status page ↗

Components

Application

Operational

Application

Operational

Hosting

Operational

Hosting

Operational

In-app Message Delivery

Operational

Payment Processing

Operational

Recent Incidents

Processing Lag

major

Aug 19, 2025 · resolved Aug 19

Thank you for your patience. Data processing has fully caught up. If you are experiencing issues still, please reach out to support.

DNS resolution failure

none

Nov 8, 2023 · resolved Nov 8

This incident has been resolved.

We are investigating elevated error rates on our data servers

minor

Oct 18, 2023 · resolved Oct 18

We have resolved the performance bottleneck on the data backend. We do not believe agent reporting were affected and no data was lost. If you are still experiencing issue, please reach out to support.

Access Issue for Shared (Invited) Users

minor

Aug 21, 2023 · resolved Aug 22

Shared user access has been restored. Once again, we apologize for the inconvenience. If you are still having access issues, please reach out to support.

Data Processing Delay

major

Nov 7, 2022 · resolved Nov 8

Processing is fully caught up.

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