Is New Relic down right now?
No — New Relic is up. All systems operational as of Jul 13, 11:47 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Delay of Entity Relationship Data
noneJul 6, 2026 · resolved Jul 6
Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.
Alerts and Data Irregularities - US and EU region
noneMay 18, 2026 · resolved May 18
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
UI and Data Irregularities - US Region
majorMay 15, 2026 · resolved May 15
Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.
Issue when querying live edge data in the US region
minorApr 13, 2026 · resolved Apr 13
Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.
Synthetics Manager
minorApr 9, 2026 · resolved Apr 9
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Get alerted when New Relic goes down
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New Relic status — frequently asked questions
Is New Relic down right now?
No — New Relic is up. All systems operational as of Jul 13, 11:47 PM UTC.
What is New Relic's current status?
New Relic: All Systems Operational. Alert24 checks New Relic's status page continuously and can notify you the moment it changes.
How do I get alerted when New Relic goes down?
Alert24 monitors New Relic and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
