New Relic logo

New Relic Status Page

Monitoring & Observability · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View New Relic status page ↗

Components

APM : US
Operational
APM : Europe
Operational
APM Agent : US
Operational
APM Agent : Europe
Operational
Alerts : US
Operational
Alerts : Europe
Operational
APM Agent : JP
Operational
APM : JP
Operational
Alerts : JP
Operational
APM : US
Operational
Browser : US
Operational
APM : Europe
Operational
Browser : Europe
Operational
Browser Agent : US
Operational
Browser Agent : Europe
Operational
Browser Agent : JP
Operational
Browser : JP
Operational
APM : JP
Operational
Infrastructure : US
Operational
Infrastructure : Europe
Operational

Recent Incidents

Alerts and Data Irregularities - US and EU region

none

May 18, 2026 · resolved May 18

Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.

UI and Data Irregularities - US Region

major

May 15, 2026 · resolved May 15

Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.

Issue when querying live edge data in the US region

minor

Apr 13, 2026 · resolved Apr 13

Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.

Synthetics Manager

minor

Apr 9, 2026 · resolved Apr 9

Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

NrComputeUsage is 0 for ScannedEvents

none

Mar 24, 2026 · resolved Mar 24

Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.

Get alerted when New Relic goes down

Alert24 monitors New Relic and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

More Monitoring & Observability status pages