Current Status

All Systems Operational

View Mezmo Status Page status page ↗

Components

Log Ingestion (Agent/REST API/Code Libraries)

Operational

Ingestion / Sources

Operational

Log Ingestion (Heroku)

Operational

Processors

Operational

Log Ingestion (Syslog)

Operational

Destinations

Operational

Web App

Operational

Web App

Operational

Alerting

Operational

Livetail

Operational

Archiving

Operational

Recent Incidents

Impact of AWS Issues

minor

Oct 20, 2025 · resolved Oct 21

Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.

Search performance issues

major

Sep 15, 2025 · resolved Sep 15

The issues with Search in Live Tail have been resolved, and Search performance is back to normal.

Problems with Search

none

Sep 9, 2025 · resolved Sep 9

This incident has been resolved.

Issue with Search

critical

Sep 8, 2025 · resolved Sep 8

Mezmo has made a backend change that we believe should mitigate this issue in the future. Mezmo will continue to proactively monitor the platform for any signs of recurrence. Please reach out through our normal support channels if you are still experiencing issues at this time or need further information about this incident. We apologize for the impacts this incident may have had to your services.

Intermittent issues

minor

Jun 9, 2025 · resolved Jun 9

The issue has been resolved. The processing of the backlog is progressing, and all delayed logs will be available shortly

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