Current Status

Partially Degraded Service

View Hologram status page ↗

Components

Device Dashboard

Operational

Data Engine and Routes

Operational

Global Cellular Data Network

Degraded

REST API

Operational

SMS over cellular - Device Terminated

Degraded

SMS over IP

Operational

SpaceBridge Tunneling

Operational

SMS over cellular - Device Originated

Degraded

SIM Card Administrative Operations

Operational

Hologram Website

Operational

Hyper SIM EUICC Operations

Operational

Inbound Messaging API

Operational

Data Usage Reporting and Billing

Operational

Hologram Store

Operational

Recent Incidents

Intermittent connectivity on US2-profiles (ICCID prefix 89418)

minor

May 28, 2026

We are seeing intermittent connectivity with some of our US2 profiles. Verizon is currently investigating the issue. All other profiles remain unaffected.

Delayed SIM operations on Global-1 profiles (ICCID prefix 89445)

minor

May 18, 2026 · resolved May 19

We are caught up on all delayed operations.

Partial Data Outage on Global-3 SIMs affecting 4G Services (8946* Prefix)

minor

May 5, 2026 · resolved May 5

This incident has been resolved.

Delayed reporting on US2 profiles (ICCID prefix 89148)

major

Apr 27, 2026 · resolved Apr 29

The issue with delayed reporting has been resolved and data has been successfully backfilled.

API maintenance extended.

critical

Apr 16, 2026 · resolved Apr 16

This incident has been resolved.

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