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Higher Logic Platform Status Page

Monitoring & Observability · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Higher Logic Platform status page ↗

Components

Community
Operational
Marketing Enterprise (Real Magnet)
Operational
Marketing Professional (Informz)
Operational

Recent Incidents

OC Workspace is currently down

minor

May 22, 2026 · resolved May 22

This incident has been resolved.

Performance issues for some customers in Higher Logic Thrive Marketing Professional (Informz)

major

Apr 27, 2026 · resolved Apr 27

This incident has been resolved.

Performance issues in Higher Logic Thrive Enterprise (Real Magnet)

minor

Apr 17, 2026 · resolved Apr 20

This incident has been resolved.

HLT Marketing Enterprise (Real Magnet) partial sending issue

major

Jan 9, 2026 · resolved Jan 9

This incident has been resolved.

AWS Issues affecting Online Community UI, Outgoing Emails, and Marketing Automation Integrations

minor

Oct 20, 2025 · resolved Oct 20

All outstanding issues have been resolved.

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