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Campus Technology Services Status Status Page

Monitoring & Observability · monitored by Alert24

Minor Incident

Current Status

Partially Degraded Service

View Campus Technology Services Status status page ↗

Components

Google Apps Gmail
Operational
Zoom Meetings
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Zoom Video Webinars
Operational
Google Apps Docs
Operational
Zoom Phone
Operational
Google Apps Sheets
Operational
Zoom Cloud Recording
Operational
Google Apps Slides
Operational
Zoom Chat
Degraded
Google Apps Sites
Operational

Recent Incidents

Banner outage

minor

May 27, 2026 · resolved May 27

At approximately 1:30 p.m. today, Campus Technology Services (CTS) resolved the issue. Banner is working as expected. Thank you for your patience with this matter. If you have any questions or concerns related to this outage, please contact CTS. – Campus Technology Services [email protected] | 315.312.3456 | 26 Lanigan Hall

myOswego - Browse Classes Outage

none

Feb 26, 2026 · resolved Feb 26

Starting at approximately 7:45 p.m. yesterday, Feb. 25, the Browse Courses feature of myOswego became unavailable to anyone from on and off-campus. Users were presented with a “Sorry, the server received an internal error” message. At approximately 2:27 p.m. today, Feb. 26, our hosting provider resolved the issue. The Browse Classes feature in myOswego is now working as expected. Thank you for your patience. If you have any questions or concerns related to this outage, please contact CTS. – Campus Technology Services [email protected] | 315.312.3456 | 26 Lanigan Hall

Issues accessing campus services via CAS login

major

Jan 20, 2026 · resolved Jan 20

Starting today, Jan. 20, at approximately 9:51 a.m., Campus Technology Services (CTS) became aware of technical difficulties with our Central Authentication Service (CAS). This is impacting the ability to log in to several university systems from both on and off-campus, including but not limited to: Qualtrics Blackbaud Interview Exchange Any other application using a “https://cas-prod.oswego.edu/” web address to log in At approximately 2:32 p.m. today, Jan. 20, services to the campus were restored. The logins are now working as expected. Thank you for your patience. If you have any questions or concerns related to this outage, please contact CTS. – Campus Technology Services [email protected] | 315.312.3456 | 26 Lanigan Hall

Voicemail and phone tree issue

none

Jan 17, 2026 · resolved Jan 17

Starting at approximately 11:15 a.m.. today, Jan. 17, campus voicemail and phone extensions set up with call trees became unavailable to all callers from on and off-campus. The following were characteristics of the issue: -Phone calls to on-campus phone numbers are unable to transfer to voicemail if a caller does not answer -Calling voicemail is unavailable -Phone numbers set up with a call tree result in a “please try again” answer At approximately 5:10 p.m., the issue was resolved. Voicemail and phone trees are now working as expected. Thank you for your patience. – Campus Technology Services [email protected] | 315.312.3456 | 26 Lanigan Hall

Verizon Wireless Service Outage

none

Jan 14, 2026 · resolved Jan 15

Verizon confirmed that the outage was resolved at 10:24 p.m. EST.

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