Xsolla Status Page

May 13, 2026 · resolved May 13

Our upstream CDN provider has confirmed that the incident on their side has been resolved. We sincerely apologize for the disruption and thank you for your patience throughout the incident.

May 5, 2026 · resolved May 5

All services are fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.

Jan 13, 2026 · resolved Jan 13

On January 13, 2025, between 5:45 AM and 6:35 AM PST, users and partners may have experienced limited access to Site Builder features: - Inability to access the Site Builder editor or view site listings in Partner Account - Login failures via User ID on partner-hosted sites Certain login requests were temporarily blocked after an upstream provider's security system flagged them as anomalous. The issue was quickly identified and resolved in coordination with the provider. All Site Builder functionality has been fully restored. We apologize for any inconvenience this may have caused.

Dec 24, 2025 · resolved Dec 25

This issue is resolved. Xsolla Login Silent Authentication for Steam users remains stable and fully operational.

Dec 5, 2025 · resolved Dec 5

On December 5th at 2:56 PM PST, our systems detected a DDoS attack targeting our platform. The attack was automatically identified and mitigated by our anti-DDoS protection. During the brief period before full mitigation was completed (approximately 3 minutes, from 2:56 PM to 2:59 PM PST), some users may have experienced increased latency or intermittent timeouts. The attack was fully mitigated, and all systems have been operating normally since 3:00 PM PST. No ongoing impact to stability or performance has been observed. We sincerely apologize for any disruption this may have caused and greatly appreciate your patience and understanding.