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ZENSAI Status Page

Education & Learning · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View ZENSAI status page ↗

Components

Learn365 North Europe
Operational
Learn365 Compliance Service Central US
Operational
Perform & Engage 365 Application
Operational
Learn365 United States
Operational
Learn365 Compliance Service North Europe
Operational
Perform & Engage 365 Web
Operational
Learn365 Japan
Operational
Learn365 Compliance Service Canada Central
Operational
Learn365 Australia
Operational
Learn365 Canada
Operational
Learn365 United Kingdom
Operational
Learn365 Germany
Operational
Learn365 Switzerland
Operational
Learn365 Government Community Cloud
Operational
Learn365 Government Community Cloud High
Operational
Learn365 for Microsoft Teams
Operational

Recent Incidents

Course pages and flyouts may fail to load for customers without the Skills service

none

May 13, 2026 · resolved May 13

This incident has been resolved.

Audit Service Data Processing Issue in Central US

none

Mar 31, 2026 · resolved Mar 31

Between 05:30 and 07:30 CET, we experienced an issue in the Central US region affecting the Audit service. During this period, certain user profile synchronization events resulted in unexpected audit behavior. The issue has been identified and addressed, and the service is operating normally. We are reviewing additional safeguards to prevent similar occurrences in the future.

Learn365 Mobile Application Course Not Loading

none

Mar 16, 2026 · resolved Mar 23

This incident has been resolved.

Learn365 service outage in US

none

Mar 13, 2026 · resolved Mar 13

Customers experienced a short‑term (12:37 - 13:46 UTC) service disruption in the US region, during which some Learn365 applications and admin pages were temporarily unavailable. The issue has been fully resolved, all services are now operating normally, and our team continues to closely monitor the system to ensure stability.

Intermittent "Your session has expired" message when opening the Course Catalog webpart

none

Feb 23, 2026 · resolved Mar 2

The issue has been addressed and the service is operating normally. Following the deployment of the fix, we have verified that the platform is functioning as expected. If you experience any unexpected behavior, please reach out to our Support team by submitting a ticket: https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support Thank you for your patience while we worked to resolve this matter.

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