Current Status

All Systems Operational

View Waterford Research Institute status page ↗

Components

my.waterford.org

Operational

UPSTART Mail Server

Operational

Clever Events API

Operational

upstart.waterford.org

Operational

mentor.waterford.org

Operational

Reporting and Dashboards

Operational

teacher.waterford.org

Operational

Clever Instant Login

Operational

studentportal.waterford.org

Operational

Waterford Mobile Mentor

Operational

Clever Data API

Operational

Web Site

Operational

Help Site

Operational

ClassLink Roster Server

Operational

ClassLink Mobile apps

Operational

ClassLink My Classes

Operational

ClassLink My Apps

Operational

ClassLink Active Directory Integration

Operational

ClassLink Google Integration

Operational

ClassLink Azure Integration

Operational

Recent Incidents

Dashboards and Reporting Data Processing Is Delayed

minor

Oct 20, 2025 · resolved Oct 21

This incident has been resolved.

Users reporting error pages and difficulty signing in to Waterford

major

May 8, 2025 · resolved May 8

Some users have difficulty signing in to Waterford and receiving timeouts or error pages.

Users unable to authenticate with Waterford Reading Academy products

major

Mar 12, 2025 · resolved Mar 12

This incident has been resolved.

Users unable to complete enrollment due to zipcode lookup failure

minor

Aug 21, 2024 · resolved Aug 21

This incident has been resolved.

Degraded performance when starting courses

minor

Sep 12, 2023 · resolved Sep 12

The issue has been resolved however, it impacted our data replication processes reports, dashboards and upstart assignments may be delayed as jobs resume normal operation.

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