Veracross Status Page

May 2, 2026 · resolved May 2

On May 2, some users on US Platform Groups experienced intermittent errors when logging in due to issues in a portion of the authentication service. Users already logged in were not impacted. The issue has been resolved, and preventative improvements are underway.

Apr 20, 2026 · resolved Apr 20

This incident has been resolved.

Apr 13, 2026 · resolved Apr 13

After monitoring for several hours, we can confirm that all systems are now operating normally. Between 9:35 AM ET and 11:10 AM ET, some users experienced degraded performance in Composer and Portals during a period of high usage. Our systems are designed to automatically add capacity when usage increases. However, when this process ran today, some of the additional capacity was not configured correctly, which limited our ability to absorb the increased demand. Once identified, we corrected the configuration and performance returned to normal. We apologize for the disruption and appreciate your patience.

Apr 6, 2026 · resolved Apr 6

Between 3:35 PM ET and 3:55 PM ET, a subset of users experienced errors when accessing Portals in the US. We identified an issue with a software update being performed and resolved the issue.

Mar 30, 2026 · resolved Mar 31

After monitoring performance since the emergency maintenance was completed this afternoon, we can confirm that system performance has stabilized. Additionally, we sent an email update to designated school contacts at each school to provide a more comprehensive update regarding this incident.