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UBC Status Page

Education & Learning · monitored by Alert24

it.ubc.ca ↗
All Systems Operational

Is UBC down right now?

Yes — UBC is reporting a all systems operational as of Oct 13, 5:32 PM UTC.

Current Status

Service Under Maintenance

View UBC status page ↗

Components

Management Interface - https://educloud.ubc.ca
Operational
Remote Labs - Vancouver
Operational
Faculty and Staff Email (FASmail)
Operational
OneDrive
Operational
Home Drive - Vancouver
Operational
Wireless - Hospitals
Operational
VPN - Okanagan
Operational
Network - Hospitals
Operational
CWL Web Services
Operational
Other - Vancouver
Maintenance
Telephone Service - Vancouver
Operational
UBC Applicant & Student Federation (idb0)
Operational
ARC Sockeye
Operational
UBC Student Email
Operational
Teams
Operational
Wireless - Okanagan
Operational
VPN - Point Grey
Operational
Network - Okanagan
Operational
UBC Identity Provider
Operational
Home Drive - Okanagan
Operational

Recent Incidents

BC Time Zone Change Planning

none

Oct 9, 2026

British Columbia has adopted permanent year-round daylight saving time (Pacific Time), with the change scheduled to take effect on November 1. We recognize that some community members may have questions about the impact on calendars, devices, and scheduled meetings. UBC IT is actively working with Microsoft and Apple to coordinate the required time zone updates for computers, mobile devices, and calendaring services. We anticipate updates from our vendors will begin rolling out next week. UBC IT plans to provide detailed guidance by October 16 outlining what to expect and any actions that may be required. Thank you for your patience as we work to ensure a smooth transition.

UBC CMS – Website Disruptions – Oct 8, 2026 8:40 a.m. Pacific

maintenance

Oct 8, 2026 · resolved Oct 9

The disruptions in UBC CMS have now been resolved. Users should now be able to access UBC websites hosted on CMS from both UBC and non-UBC networks. If you have any questions or concerns, please reach out to the LT Hub by emailing [email protected].

ComPAIR – Poor Performance and Errors – Oct 7, 2026 1:00 p.m. Pacific

none

Oct 7, 2026 · resolved Oct 8

The degraded performance issues facing ComPAIR have now been resolved. We apologize for this service disruption. If you have any questions or concerns, please reach out to the LT Hub by emailing [email protected].

Workday Student Communications Tool – students missing from class rosters

major

Sep 29, 2026 · resolved Oct 1

This issue has been resolved. Instructors should now be able to see their entire class roster when using the Student Communications Tool. We will continue to monitor. Please reach out to the Integrated Service Centre for questions and support.

Intermittent Outbound Email Delivery Issues to External Recipients - September 22, 2026 10:40 – September 23, 2026 10:30 PT - RESOLVED

none

Sep 24, 2026 · resolved Sep 24

The Email team identified and corrected a mail flow issue affecting email messages sent from some FASmail users to external addresses between September 22, 2026 10:40am and September 23, 2026 10:30am. All queued messages were released and delivered on September 23, 2026 at 10:40am. During this window, email messages that were successfully delivered may have included a “[Non-UBC Email]” banner at the top of the message. In some cases, messages may have been directed to the recipient’s spam folder or rejected. If you sent out any critical email messages from FASmail to an external email address during this window, please confirm with the recipient that the message was received.

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UBC status — frequently asked questions

Is UBC down right now?

Yes — UBC is reporting a all systems operational as of Oct 13, 5:32 PM UTC.

What is UBC's current status?

UBC: Service Under Maintenance. Alert24 checks UBC's status page continuously and can notify you the moment it changes.

How do I get alerted when UBC goes down?

Alert24 monitors UBC and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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