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UBC Status Page

Education & Learning · monitored by Alert24

it.ubc.ca
All Systems Operational

Is UBC down right now?

No — UBC is up. All systems operational as of Jul 14, 2:42 AM UTC.

Current Status

All Systems Operational

View UBC status page ↗

Components

Management Interface - https://bcnet.educloud.ubc.ca
Operational
Remote Labs - Vancouver
Operational
Faculty and Staff Email (FASmail)
Operational
OneDrive
Operational
Home Drive - Vancouver
Operational
Wireless - Hospitals
Operational
VPN - Okanagan
Operational
Network - Hospitals
Operational
CWL Web Services
Operational
Other - Vancouver
Operational
Telephone Service - Vancouver
Operational
UBC Applicant & Student Federation (idb0)
Operational
ARC Sockeye
Operational
UBC Student Email
Operational
Teams
Operational
Wireless - Okanagan
Operational
VPN - Point Grey
Operational
Network - Okanagan
Operational
UBC Identity Provider
Operational
Home Drive - Okanagan
Operational

Recent Incidents

Final Grade Submission Tool (FGST) Unavailable July 9, 2026

major

Jul 9, 2026 · resolved Jul 13

Resolved: The issue has been resolved and Faculty and Staff access to the FGST tool has been restored.

Microsoft announces removal of Office support for older systems and software versions, July 13, 2026

maintenance

Jul 10, 2026

Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely. • Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change: Mac OS – minimum version 12.0 (Monterey) iOS – minimum version 17.0 • Clients who are using Office 2019 for Mac, regardless of operating system, will be unable to edit or save files after the change. • Clients who are using Office 2021 for Mac or MS 365 apps on iPhone and iPads will continue to function normally, provided the operating systems are supported (as listed above) and at the following minimum software versions: Office 2021 for Mac – minimum version 16.83 MS365 apps for iOS – minimum version 2.93 UBC IT strongly recommends that all clients running Office on a Mac, iPhone, or iPad update their operating systems and Office software before July 13th to prevent any disruptions. For more information, see https://ubc.service-now.com/kb_view.do?sysparm_article=KB0020043

FASmail shared mailbox issue June 30, 2026

major

Jun 30, 2026 · resolved Jun 30

This incident has been resolved.

UBC Hospital Switchboard Delay

maintenance

Jun 26, 2026 · resolved Jun 30

This incident has been resolved.

Okanagan campus contact centre issue, June 29, 2026 09:00 PT

major

Jun 29, 2026 · resolved Jun 30

The contact center issue has been resolved as of 21:30 PT Monday evening. Contact centre is now fully operational.

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UBC status — frequently asked questions

Is UBC down right now?

No — UBC is up. All systems operational as of Jul 14, 2:42 AM UTC.

What is UBC's current status?

UBC: All Systems Operational. Alert24 checks UBC's status page continuously and can notify you the moment it changes.

How do I get alerted when UBC goes down?

Alert24 monitors UBC and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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